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    • List of Articles مدیران

      • Open Access Article

        1 - Studying Management Support Status of Training and Development in Tehran’s Municipality
        mahmood abolghasemi
        The fundamental aim of this study is investigating level of managers’ support from employees training and development in the municipality of Tehran. The study employed a mixed method research in which qualitative and quantitative data were collected using interview and More
        The fundamental aim of this study is investigating level of managers’ support from employees training and development in the municipality of Tehran. The study employed a mixed method research in which qualitative and quantitative data were collected using interview and questionnaire. In this study, interview was conducted, by using purposive sampling, 8 training managers and questionnaires conducted by using stratified random sampling, 61 managers and 315 employees were selected. The qualitative data were analyzed using the descriptive, analytical and interpretive method. To analyze quantitative data, one-sample T test, independent T test and MANOVA was used. The research findings show that the most areas of supporting are: the resource allocation (time and proper equipment) for using learning content in workplace. The most important supporting level from the perspectives views of employees and managers are: to help to increasing the level of interest and motivation of employees to training and the opportunity use of training benefits (financial benefits, certification. Also the research findings showed that from the perspective of managers and employees, the most important barriers of managers’ support were high workload. For motivating employees to attend in training courses and sufficient support of training by managers also suggested that senior manager play as a template Manuscript profile
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        2 - Designing a Business Management Competency Model for Managerial Jobs of Ansar Bank
        حسین زاهدی
        This study aims to design a causal business management competency model for managerial jobs of Ansar Bank. This study uses a descriptive-survey method in which 150 Ansar Bank managers were sampled by purposive sampling and then studied in 2012. Data collection was made More
        This study aims to design a causal business management competency model for managerial jobs of Ansar Bank. This study uses a descriptive-survey method in which 150 Ansar Bank managers were sampled by purposive sampling and then studied in 2012. Data collection was made by a researcher-made questionnaire. The instrument validity was assessed and verified based on the comments of university professors who were dealing with the subject of this study, while taking advantage of principal component analysis method and latent variables measurement fitting using confirmatory factor analysis. The reliability was measured by Cronbach’s alpha which revealed a reliability of (R=864%), and as it can be claimed the instrument enjoys a good reliability. To test the hypotheses of this research, structural equation modeling was used. The results verify all primary and secondary hypotheses of this study and reveal the effectiveness of competencies included in Business Management Competency Model for Managerial Jobs of Ansar Bank.The variable of customer-orientation enjoys the highest level of effectiveness. In other words, it enjoys the most significant relationship with business management and afterwards the variables of communications, modifications, resource management come respectively. Manuscript profile
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        3 - آسیب‌شناسی و راهکارهای حمایت مدیران از بالندگی و توسعه منابع انسانی
           
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        4 - کاربست و ارزیابی اثربخشی مدل آندراگوژی نولز در برنامه‌های آموزش مدیران
             
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        5 - Studying effective Factors on Facilitating the Transfer of Learning to the Workplace from the Perspective of Organizational Environment
        احمدعلی  روح الهی hassan mahjob mehdi kherandish  
        In today's changing world, training and development of staff is a key strategy for organizations to gain competitive advantage. But the advantage is not achieving only with training courses, Effectiveness of learning is attained if the staff imparts apprentices, knowled More
        In today's changing world, training and development of staff is a key strategy for organizations to gain competitive advantage. But the advantage is not achieving only with training courses, Effectiveness of learning is attained if the staff imparts apprentices, knowledge, skills and attitudes which are learnt to improve their performance. The aim of the present study is applied research and it is descriptive and survey methods of data collection. In terms of the relationship between variables and specific correlation is based on structural equation modeling. Statistical population research is 460 persons of a military units, that 210 persons were selected based on Morgan table. A researcher-made questionnaire according to Baldwin, et al. (2009) was used to collect data and to test hypotheses with 20 questions about some indexes such as climate for imparting, support of managers, peer support, and action after the training. Data analysis showed that recognized indicators have positive and significant relationship with facilitating the imparting training to the workplace. Manuscript profile
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        6 - Educational Need Assessment and Investigating the Needed Skills of Independent Auditors, Financial Managers and Financial Analysts in Iran Based on Katz Model
        Saber Sheri Anaghiz Nezam Aldin Rahimeian Jamshid Salehi Sadaghiyani Abotaleb Khorasani
        The present study was conducted to investigate the needed skills of independent auditors, financial managers and financial analysts in Tehran Stock Exchange. In this research, a "Katz skills model", which includes technical, human, and conceptual skills, is used to asse More
        The present study was conducted to investigate the needed skills of independent auditors, financial managers and financial analysts in Tehran Stock Exchange. In this research, a "Katz skills model", which includes technical, human, and conceptual skills, is used to assess the required skills. This research is a descriptive-survey method. The statistical population consists of all independent auditors, financial managers and financial analysts employed in the accepted companies of Tehran Stock Exchange between 1382 and 1392. The sample size was 456 people. The research instrument was a questionnaire whose reliability was calculated by SPSS software and Cronbach's alpha coefficient was 92%.The results of the research showed that in first question, the need for the population of research in technical is more than other needs. In the second question, there was no relationship observed between education and the skills of people. The results of the third question showed that there was no relationship between the years of service and the skills of people. Also, the results of question 4 indicated that there was no relationship between the field of professional activity domain and the skills of people. Manuscript profile
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        7 - Identification of Instructional Competency Evaluation Indicators in Tehran Municipality Managers
        Maryam Hafezy fatemeh moradi
        The purpose of this research is to identify of Instructional Competency Evaluation Indicators in Tehran Municipality Managers. The method of this research is descriptive as survey type and in terms of purpose it is considered as an applied research. The statistical popu More
        The purpose of this research is to identify of Instructional Competency Evaluation Indicators in Tehran Municipality Managers. The method of this research is descriptive as survey type and in terms of purpose it is considered as an applied research. The statistical population are the managers of Tehran municipality. Sample selection was done by random sampling method that included 15 senior managers, 45 middle managers, and 62 executive managers. To collect the research data, we used a questionnaire based on Robert-El-Katz's theory that made by researchers. The questionnaire had 66 questions and was in accordance with Likert scale. Validity of the questionnaire was confirmed by the professors and experts of the field and its reliability coefficient was estimated using Cronbach's alpha (0/964). In order to analyze the collected data, One Sample T-Test and Friedman Test were used. The results of the analysis of data indicate identification of criteria and indicators of each of the instructional competencies of managers as well as the conceptual model of instructional competencies of municipality managers. In addition, the results showed that all indicators of perceived, human and technical competence evaluation at all levels of managers including senior managers, middle and executives are optimal, Except for the perceived competency of mid-level managers who have been moderately evaluated. Manuscript profile
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        8 - Presenting a Comprehensive Model of Educational Management for Improving the Productivity of Managers and Employees of Bank Melli Iran Printing and Publishing Company
        Reza Mansouri Ali Khalkhali
        The purpose of this paper was to express and emphasis on the necessity of training for management team and employees and at the same time to provide a comprehensive training model to compensate lack of training in the Bank Melli printing and publishing company (BMIPCO). More
        The purpose of this paper was to express and emphasis on the necessity of training for management team and employees and at the same time to provide a comprehensive training model to compensate lack of training in the Bank Melli printing and publishing company (BMIPCO). It was mixed method study based on the scope of the research. Moreover, the conducted structure of the research was based on two different phases as follow: The research in phase 1 was conducted with qualitative nature. The goal was set to obtain an analytical phenomenological analysis in connection with the current status of training management in the printing industry of Iran. In this level, 45 printing experts were interviewed. The selection of the experts was based on the purposive sampling method. The collected data were analyzed based on phenomenological research methodology and with the Colizzi’s method Results of analysis concluded that lack of “Training Management System” is the major issue which caused mentioned deficiencies and skills retardation in this industry. In the second phase, the research was conducted with quantitative nature. The goal was set to check the conformance of a structural domain with experimental data. The research type was conducted based on correlation method. Research was implemented on 150 employees of BMIPCO with employment of Cochran formula. Data collection tool was consisted of a questionnaire which was developed on a research basis. Analyzing and interpretation of the collected data, with the implementation of the structural hypotheses in the model, suggests that deficiencies of training assessment, educational planning, provision and execution of training, evaluation of the result of training and its outcomes and supervision are five essential independent factors that affect the situation of the “Training Management System” in the BMIPCO. Analyzing of the collected data indicates that the proposed structural model enjoyed a great popularity among participants. Eventually, to enhance productivity in BMI PCO, “Comprehensive Training Management Model” which has been approved both theoretically and experimentally is quite ready for “Deployment and Establishment” on management and employees of this company. Manuscript profile
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        9 - Formulating the Pattern of Individual Development Plan for Human Resource Managers in Banking Industry
        Arian Gholipour abolhassan faghihi MOHAMMAD ALI SHAHHOSSEINI baharak sefidgaran
        managers, especially human resource managers, are recognized as the most important guides in development programs and they can do this in a desirable way if they, themselves have the learning spirit and have a documentary individual planning for development and excellen More
        managers, especially human resource managers, are recognized as the most important guides in development programs and they can do this in a desirable way if they, themselves have the learning spirit and have a documentary individual planning for development and excellence. In our country, despite the attention to the development of managers in different fields, the approach of determining how to implement this development is not very relevant in terms of the specific competencies associated with the organizational domain and business environment and this issue has also been neglected in the banking system. The purpose of this research was to provide a pattern of the individual development plan for HR managers of the banking industry and to explain the components of the development plan and the relationships between them. To provide this framework, the literature and background, models, views and research on the individual development plan were widely studied and the primary pattern was designed, using the results of this step. Then, semi-structured interviews were conducted with 14 senior HR managers in the banking system, and the data were analyzed by using the software analysis (QSR Nvivo). In the following, A group interview was conducted in the form of a focus group with six human resource specialists in the banking industry and professors in this field to validate the proposed framework. Finally, in order to validate and prioritize these components, distribution of the questionnaire has been considered among 32 high-ranking HR managers of the banking system as another step of research. In the presented pattern in this study, the influential factors (strategy, culture and organizational texture), success factors (organizational requirements, design requirements and individual requirements), and Results (cognitive, attitude, skill and performance) are as the components of the individual development planning. Also, expected competencies and competency-based dimensions and how implementation of development measures for the HR managers of the banking industry are identified. Manuscript profile
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        10 - Leadership self-development structural model of managers at universities and higher education centers (Case: University of Tehran)
        Khodayar Abili Ebrahim Mazari Javad Pourkarimi
        The purpose of this study was to providing SEM of leadership self-development for University of Tehran managers. Accordingly, the present study has focused on the self-development of academic leadership. For this purpose, descriptive-correlation method was used. Structu More
        The purpose of this study was to providing SEM of leadership self-development for University of Tehran managers. Accordingly, the present study has focused on the self-development of academic leadership. For this purpose, descriptive-correlation method was used. Structural equation modeling and LISREL software were used to analyzed. The statistical population of the study included 524 university managers of Tehran University. In order to collect the research sample by using proportional stratified sampling method, 217 university managers were selected using Morgan table. The purpose of this study was to study the managers of departments, deputies and heads of faculties, general, deputies and president of universities. A researcher-made questionnaire with reliability (α = 0.97) was used to collect data, which evaluated 56 components in 112 questions. The results of SEM showed that individual contextual factors (γ = 0.97) influenced the self-development process of academic leaders. The self-development process (β = 0.92) also influenced the self-development strategies. Strategies also influenced self-development achievements (β = 0.91). However, in the present study, organizational context factors (γ = 0.09) did not influence the process of academic leaders' self-development, although in many studies the role of organizational contextual factors as an organizational readiness for self-development has been effective. Manuscript profile
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        11 - Higher Education Managers: Identifying the competencies and capabilities required and providing a competency assessment model
        Hossein Khanifar Salahedin Ebrahimi Bahman Gholami Marjan Fayyazi
        Education is a very complex and sensitive issue, and the sustainability of a society depends largely on the efficiency and effectiveness of the education system. If the education system can properly fulfill its mission of individual and social development, it will also More
        Education is a very complex and sensitive issue, and the sustainability of a society depends largely on the efficiency and effectiveness of the education system. If the education system can properly fulfill its mission of individual and social development, it will also provide a favorable environment for cultural, economic, political and social development in society. It goes without saying that a great deal of the complexity and sensitivity of the education system goes back to the competencies of senior education managers. One of the challenges of HRM in organizations, especially in education, is how to select and promote managers. In this regard, the evaluation process process is used as a guideline for evaluating and effectively developing competencies in workplace-like conditions. Therefore, the present study was designed to identify the competencies of higher education managers and to present managers' competency models for use in evaluation centers. Mixed research approach was used to conduct the study. The research population in the qualitative section was all experts, professors and senior managers in the field of education, who were interviewed with 17 experts using snowball based sampling and the statistical population was all of the education managers in Tehran. 462 individuals were selected using cluster sampling method. The research instrument was a researcher-made questionnaire in the quantitative phase. Its validity was confirmed by experts and its reliability was confirmed by Cronbach's alpha test. Semi-structured interviews were used in the qualitative part. In the second step, quantitative method was used in descriptive-analytical method. Based on this, competencies of education managers for use in evaluation center were identified and then the model of competency of higher education managers for use in evaluation center was presented. To estimate the validity of the proposed model, second-order confirmatory factor analysis and structural equation modeling with partial least squares method were used. The results showed that the components of the model of education managers competency for use in the evaluation center are: knowledge competence, professional competence, personality competence, executive performance competence, leadership and guidance competence, communication competence and perceptual competence. Manuscript profile
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        12 - Analysing the competency criteria of the staff managers of the education headquarter in the level of leadership and management subsystem: a qualitative study report
        عباس محمدی Rashid Zolfaghari zaferani Heidar Tourani Mehdi  Navidadehm
        Staff managers of education have a key role in policy-making, macro-planning, and monitoring the performance of the education system, which is why the selection of this category of managers is particularly sensitive. Considering the emphasis of the Fundamental Evolution More
        Staff managers of education have a key role in policy-making, macro-planning, and monitoring the performance of the education system, which is why the selection of this category of managers is particularly sensitive. Considering the emphasis of the Fundamental Evolution Document on the selection of managers at different levels based on meritocracy in the 6-22 strategy of "Leadership and Management Subsystem", this article identifies the competency criteria of education staff managers at the level of this document, from the perspective of the authors of Fundamental Evolution Document, and attitudes of specialists in this field. Due to the nature of the question and the purpose of this research, its approach is qualitative and has been with data-based theory and Charlmers constructivism design. The data required for the study were collected through semi-structured interviews with 22 experts, including nine compilers of Fundamental Evolution Document, seven experts and executives of the leadership and management subsystem, and six educational management faculty members. The text of the interviews was implemented and analysed using thematic analysis. A total of 63 competencies were identified as competencies required for education staff managers in the form of 17 sub-categories and 6 main factors including; values and attitudes, managerial skills and abilities, personality traits, personal knowledge and skills, organizational knowledge and skills, and monitoring and control, and finally two specialized and general dimensions were determined and defined Manuscript profile
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        13 - Providing a Model to develop a model for school principals based on a competency-based approach (Case Study: Tehran Secondary School
        Mozhgan Farhadfar abolghasem delkhosh kasmayi Mahmoud Safari
        The present study is the design of a model for the development of school principals based on a competency-based approach (Case study: secondary schools in Tehran). The method of this research is applied in terms of purpose and has been done by the exploratory method. Th More
        The present study is the design of a model for the development of school principals based on a competency-based approach (Case study: secondary schools in Tehran). The method of this research is applied in terms of purpose and has been done by the exploratory method. The data collection method is mixed (quantitative and qualitative) and the data collection tool is interviews with experts by conducting specialized interviews using the Delphi method and a questionnaire. After executing the questionnaire, data analysis in the qualitative part by coding method (open, axial and selective) and in the quantitative part analyzed the collected data in two descriptive and inferential methods through SPSS 16 and Smart PLS software. In this study, descriptive statistics including frequency, frequency percentage, frequency distribution table, and graphs and also describing the characteristics of the respondents to the questionnaire were used to describe the data. In inferential analysis, data analysis was performed using factor analysis. The results showed components: interpersonal, personality traits, operational management, cognition of the environment, parental involvement, professional knowledge, human resource management, and finally general knowledge because none of the components had a factor load of less than 0.3. They were not removed from the process of factor analysis and finally, all 8 components, with their indicators, were accepted under the title of dimensions and components of the development model of school principals based on the competency-based approach in secondary schools in Tehran. Pattern fit indicators in factor analysis confirm pattern to fit. Manuscript profile
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        14 - Designing a competency model for middle managers in Tehran Municipality and validating it with a Structural Equation Model
        Seyed Reza Razavi Saeedi
        The type of management in municipalities, which are typically service organizations, is different from other organizations. Therefore, the competencies of the managers of such organizations will be different from other organizations. The purpose of this study is to ide More
        The type of management in municipalities, which are typically service organizations, is different from other organizations. Therefore, the competencies of the managers of such organizations will be different from other organizations. The purpose of this study is to identify and validate the competency model of middle managers of the municipality, which has been done in twenty-two districts of Tehran Municipality. In this study, 20 organizational experts in 8 different departments were interviewed. And the initial model of competencies of middle managers of the municipality was obtained. By performing three stages of Delphi panel among 7 experts, a modified model of competencies was obtained. In the second phase, the Structural Equation Model was used to validate the model. A questionnaire was developed and distributed among 274 middle managers of the municipality. Finally, the competency model of municipal middle managers was presented with 3 dimensions, 6 components and 45 indicators. Manuscript profile
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        15 - The effect of Succession Planning on the Transfer of Knowledge in Higher Education with the Mediating Role of Transformational Leadership (Case Study: Kharazmi University)
        Ayat Saadat Talab
        The aim of the present study was to investigate the effect of succession planning on the knowledge transfer in higher education with the mediating role of transformational leadership. The research method was descriptive correlational. The statistical population of this More
        The aim of the present study was to investigate the effect of succession planning on the knowledge transfer in higher education with the mediating role of transformational leadership. The research method was descriptive correlational. The statistical population of this study included all administrators (200 people) of Kharazmi University were selected by convenience sampling method. For data collection were used the three Questionnaire of succession planning (Kim, 2006), Bass & Avolio (2004) transformational leadership, and knowledge transfer (Nonaka & Takeuchi, 1995). Data analysis was done by using structural equation modeling in AMOS And Spss-22 software. The results of structural equation modeling showed that the conceptual model of research with experimental data fits well and transformational leadership plays the role of a complete mediator in the relationship between succession planning and knowledge transfer. Accordingly, the variable relationship between succession planning and knowledge transfer through transformational leadership was confirmed in the form of path analysis. Thus, the variable of transformational leadership showed a facilitating role in the relationship between and succession planning and knowledge transfer. Also, the leading variable of succession planning had a direct and positive effect on the knowledge transfer. Based on the results of the research, it can be concluded that university administrators can provide a good platform By establishing a succession planning system in universities and higher education institutions, for institutionalizing knowledge transfer inside and outside the university. In the current competitive environment, university administrators will achieve the lofty goals and missions of the university by cultivating knowledgeable managers, and thus ensure the growth, development and competitive advantage of the university Manuscript profile
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        16 - Identify Mechanisms and Barriers to Employing Coaching for Managers' Succession (Case Study: Khorasan Razavi Relief Committee)
        Farzad Mashhadi Davood Ghorooneh
        The present study examines the process of employing coaching to replace managers in the General Office of the Khorasan Razavi Relief Committee. The research approach has been qualitative and the case study method has been used for this purpose. Data collection tools inc More
        The present study examines the process of employing coaching to replace managers in the General Office of the Khorasan Razavi Relief Committee. The research approach has been qualitative and the case study method has been used for this purpose. Data collection tools included semi-structured interviews with twelve managers and heads of the organization as well as analysis of organizational documents. In order to analyze the data, the coding method was used in two stages of open and axial coding. The results of data analysis indicate that coaching can provide a substitute for managers through mechanisms. The main mechanisms are: on-the-job learning, improving problem-solving skills, providing growth opportunities, foresight, delegation, rotation and career advancement, and risk-taking opportunities. The results of this study also show that the process of applying coaching in the organization has faced structural, legal, financial, cultural and individual challenges. Manuscript profile
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        17 - Identifying and explaining the dimensions, components and indicators of managers' competencies and comparing them with the current situation of the tax affairs organization
        Ahmad Ali Sadeghi Mohamad Ali  Hosseni kamran mohammad khani
        Nowadays, organizations and companies demand employee competence in a wide range of essential knowledge, skills and attitudes because competencies are considered as important predictors of employee performance and success. The purpose of this study is to present the man More
        Nowadays, organizations and companies demand employee competence in a wide range of essential knowledge, skills and attitudes because competencies are considered as important predictors of employee performance and success. The purpose of this study is to present the managerial competencies of managers in the Tax Affairs Organization and compare it with the current situation of these competencies. For this purpose, in the quantitative part, using Morgan table, 356 managers of the country's tax affairs organization were selected by simple random method, and in the qualitative part, 30 people were selected as a sample by purposeful method. The data of this research were collected using library studies, interviews and questionnaires. In the qualitative part, MAXQDA software has been used and in quantitative part, SPSS software have been used. Due to the normality of data distribution, one-sample t-test was used to analyze the data of the questionnaire. According to the research findings, the dimensions of mental health, perfectionism, communication, commitment, individual ability, mental and social health in the field of general competencies, dimensions of managerial personality, managerial communication, managerial skills and leadership in the field of managerial competencies, Dimensions of tax intelligence and tax knowledge in the field of specialized skills were counted. Of the total components, 48% were undesirable and 52% were favorable. In other words, 42% are related to general competencies, 41% are related to managerial competencies and 17% are related to specialized competencies. Manuscript profile
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        18 - Designing and explaining the professional development model of the departments chairs of the University of Tehran based on a Lean approach
        mojtaba hajkhozeymh Khodayar Abili javad pourkarimi
        Purpose: The main purpose of this study is to design and explain the professional development model of the departments chairs of the University of Tehran based on a Lean approach. Method: This research was carried out in two qualitative and quantitative stages, using More
        Purpose: The main purpose of this study is to design and explain the professional development model of the departments chairs of the University of Tehran based on a Lean approach. Method: This research was carried out in two qualitative and quantitative stages, using the mixed exploratory research method. The qualitative part of the research was done in two stages. In the first stage of the qualitative section, the existing research background related to the components of professional development of department heads based on a lean approach in Persian and English between 2000 and 2020 was reviewed. After searching, screening and qualitative evaluation of the studies, the final synthesis was performed on 72 studies. In the second stage of the qualitative section, semi-structured interviews were conducted with 20 experts and experts in the field of higher education who were purposefully selected to identify the appropriate pattern of the context of the University of Tehran. Qualitative data analysis was performed using open and axial coding (theme analysis) and its reliability and validity were evaluated. In the quantitative stage, the descriptive-analytical research method and the statistical population included all the managers of the departments of the University of Tehran with 252 people who using Cochran's sampling formula, 152 people were selected as the sample. Sampling method in this study was stratified random sampling method. In the quantitative part, the required data were collected using a researcher-made questionnaire. To evaluate the validity of the quantitative research instrument, content validity and construct validity were used and to evaluate the reliability of the instrument, Cronbach's alpha was used, which confirmed the appropriate reliability and validity of the research instrument. Results: The results showed that the professional development of the managers of the departments of the University of Tehran based on a lean approach has five main components (1. Lean leadership / management skills, 2. Lean student skills, 3. Lean research skills, 4. Lean behavioral skills and 5. Skills Lean individual) and 19 indicators. The results of the second-order confirmatory factor analysis showed that the five identified components have a sufficient factor load to predict the professional development of department heads of the University of Tehran based on a lean approach. The results of one-sample t-test showed that the managers of the departments of the University of Tehran evaluated the general situation of their professional development based on a lean approach at a moderate level. Conclusion:The five main components of this research can be an effective model for the professional development of department heads in university of Tehran and have beneficial results in promoting quality, efficiency, effectiveness and waste reduction in university of Tehran. Manuscript profile
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        19 - Designing and explaining the professional development model of senior managers of Iran's telecommunications industry Case study: companies MCI, Irancell, Rightel
        Saeed Hadavand Afsaneh Zamanimoghadam Ali Taghipoorzahir
        The aim of this study was to design and explain the model of promoting the professional development of senior managers in the Iranian telecommunications industry. For this purpose, the exploratory mixed research method was used. In the qualitative section, in order t More
        The aim of this study was to design and explain the model of promoting the professional development of senior managers in the Iranian telecommunications industry. For this purpose, the exploratory mixed research method was used. In the qualitative section, in order to be aware of the main components of the research, semi-structured interviews with 17 senior managers of the telecommunications industry and faculty members of the university who potentially had more information about the professional development of managers. By analyzing the information through systematic coding method, the findings were identified as 5 main components including "individual maturity, organizational maturity, educational maturity, research maturity and professional maturity" and 25 sub-factors. In the quantitative part of the research and based on qualitative findings, a researcher-made questionnaire was designed and administered on a sample of 172 senior managers who were selected using the non-probability sampling method. The validity of the questionnaire was confirmed by four experts and its reliability was calculated by Chronbach’s alpha with a coefficient of / 876. Indicates the coherence of the questions and the significant lack of dispersion between them. Data were analyzed by confirmatory factor analysis using AMOS software. The results confirmed the dimensions of the extracted model. Finally, the current situation of professional development of senior managers in each of the dimensions of the model was studied, which according to the results, it was found that there is a significant difference between all calculated means and the hypothetical average. Calculating the difference between the means also showed that research maturity and professional maturity have a negative difference and senior managers of Iran's telecommunications industry have a significantly lower-than average level of growth that should be in the program. Educational considerations to be considered. Manuscript profile
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        20 - Designing a Model for Developing the Competencies of Iranian Managers in Governmental Organizations with Emphasis on Islamic Management: A Qualitative Research in Education
        Hossein Khanifar Salahedin Ebrahimi Faeze Mohammadesmaeely Bahman Gholami
        Managers need to have the capabilities and abilities to lead them to a successful performance that not only meets internal needs but also be able to direct external needs. And in any society, the educational system is an important and significant part. This institution More
        Managers need to have the capabilities and abilities to lead them to a successful performance that not only meets internal needs but also be able to direct external needs. And in any society, the educational system is an important and significant part. This institution is the basis for intellectual growth and development and the basis for maturity and realization of human capacities. Therefore, education managers must have the necessary competencies to do this successfully. Therefore, the present study was designed to develop a model for developing the competencies of Iranian Islamic managers in government organizations with an emphasis on Islamic management in education. To conduct the research, a qualitative approach of phenomenological type and grand theory method was used to conduct the research. The study population was all experts, professors and senior managers in the field of human resources and Islamic management in education, and 19 people were interviewed using purposive sampling. The research tool was a semi-structured interview. Coding method was used to analyze the qualitative findings. The results showed that "development of Islamic competencies and development of leadership and managerial competencies" as a central category, "succession, continuous evaluation, continuous training and learning and talent management" as causal conditions, "learner-centeredness" Organization (learning organization), justice in the selection, appointment and promotion, planning and program-oriented and career development "as strategies, categories of" organizational culture and staff group "as a platform," Islamic attitude to Management, human resources, and organizational structure were introduced as intervening conditions, and the development of the competencies of Iranian-Islamic managers in government organizations can have positive individual and organizational consequences in education. If the managers of education are developed by using the competencies and according to the appropriate Iranian Islamic model, and have sufficient knowledge and skills, the organization will be able to achieve the goals of the organization by raising the morale of the employees and motivating them to work and work. Spend fewer resources and better quality and increase the productivity of the organization. Manuscript profile
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        21 - recognition and rankings of the competencies of the strategic managers of khorasan behzisti (shannon entropy analysis)
        kazem Nasirpour Moslem  Cherabin Ahmad Akbari Davoud  Kaveh
        Because there is no standard list of competencies, various organizations, companies and institutions, ministries and government agencies around the world all define a framework for their expected competencies, depending on their circumstances and needs. The aim of this More
        Because there is no standard list of competencies, various organizations, companies and institutions, ministries and government agencies around the world all define a framework for their expected competencies, depending on their circumstances and needs. The aim of this study was to identify and rank the competencies of strategic managers of Khorasan Razavi Welfare Organization. The research method is mixed exploration (qualitative-quantitative) which in the qualitative part is content analysis and in the quantitative part is a survey. Statistical sample In the qualitative section, 15 faculty members in the field of management were selected by theoretical sampling method and in the quantitative section, 12 professors working in Khorasan Razavi universities were selected by random sampling method. The method of analyzing the interview data has been selected in the qualitative part, the network of topics and in the quantitative part of Shannon entropy analysis. Findings of the research in the qualitative section include 25 organizational themes in the form of 4 comprehensive themes (individual, strategic, organizational and leadership) and the results of the quantitative section showed that strategic competence was identified as the most important and individual competence as the least important indicator. According to the research findings, it can be said that the identified components can be considered to assess the competence of strategic welfare managers Manuscript profile
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        22 - Choosing the Most Desirable Manager Development Learning Methods Using TOPSIS Technique(Case study: National Iranian Oil Refining & Distribution Company (NIORDC)
        Yasamin Javadi Mahdieh Asadi Hamidreza Yazdani
        The present research was conducted to select desirable learning methods for managerial development based on effective criteria and dimensions using TOPSIS technique. Given the purpose, an applied method of research is used. To collect data, a survey descrip More
        The present research was conducted to select desirable learning methods for managerial development based on effective criteria and dimensions using TOPSIS technique. Given the purpose, an applied method of research is used. To collect data, a survey descriptive method of research is used. The National Iranian Petroleum Refining and Distribution Company (NIORDC) was selected as the statistical population and 15 managers and experts in the field related to managers' learning and development were selected for interviews using purposive sampling. Data collection is performed using both library or documentary methods to review the literature and field study includes structured interviews, distribution and collection of the questioner. The validity of the questioner has been assessed and also approved by the experts due to its consistency with the literature. The reliability of the questioner has been approved by repeat testing. Best Worst method (BWM) as well as Expert choice software have been used for analyzing data and determining the coefficiency of influencing criteria of needs assessment methods and identification of their priorities. TOPSIS technique and Excel have been also used to determine Closeness Coefficient and the priority of each learning methods. Research Findings indicate that the game and simulation method is the most desirable learning method to implement the development programs of managers in the company. Manuscript profile
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        23 - In Search of an Effective Framework for the Professional Development of Primary School Principals
        Esmat Elzami Abbas Abbaspour Ali Khorsandi Taskoh Javad Pourkarimi Hamid Rahimian
        The present study is qualitative research with a phenomenological approach that has been conducted to identify the dimensions and components of professional development of primary school principals and to develop its framework. The statistical population of the study wa More
        The present study is qualitative research with a phenomenological approach that has been conducted to identify the dimensions and components of professional development of primary school principals and to develop its framework. The statistical population of the study was the principals of public primary schools in Tehran in the academic year of 2019-2020. In two stages of sampling, samples were selected by quota and then purposive sampling methods. Semi-structured interviews were used to collect data. The interview continued until the data exploration and data collection process reached a theoretical saturation point after interviewing 14 people. Data were analyzed by open and axial coding steps. Two methods of verifying the interviewees and verifying an external expert were used to control the validity. Two methods of verifying the interviewees and verifying an external expert were used to control the validity. To determine the reliability, two methods of reviewing the writings and also the method of recoding were used. The agreement was calculated in the coding homogeneity and the agreement coefficient was 86%. Findings showed that the professional development framework for primary school principals has 3 dimensions, 14 components with 117 indicators which include: the content dimension of professional development (with components of general management knowledge, specialized management knowledge, interactive skills, resource management skills, professional skills, personal inclinations, managerial attitude, physical and mental ability and intellectual ability), the dimension of the professional development process (with the components of self-development actions and developer relations) and the dimension of organizational requirements (with the components of knowledge acquisition and acquisition of skills, modification of selection and appointment methods of managers, improvement of organizational structure and processes). Manuscript profile
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        24 - Presenting a Model of managers' Competencies in Complex Organizations
        Seyed Reza Razavi Saeedi
        Today organizations are more complex than in the past, and managers need to acquire new and important competencies to help organizations achieve their goals. The purpose of this study is to provide a model of managers' competencies in complex organizations, which is app More
        Today organizations are more complex than in the past, and managers need to acquire new and important competencies to help organizations achieve their goals. The purpose of this study is to provide a model of managers' competencies in complex organizations, which is applied research. This research has been done in two phases, in the first phase, the model is designed and in the second phase, its validation is done. In the first stage of the first phase, based on the frequency of complexities observed in the research literature and by systematically studying the theoretical foundations and also based on interviews with experts, three types of structural, technological, and environmental complexity were considered as the basis for evaluating organizational complexity. In the second stage, which had a quantitative approach and the goal was to identify and select a complex organization, a 21-item questionnaire was designed and its validity was confirmed by experts, and its reliability was confirmed by calculating Cronbach's alpha and distributed among 291 middle managers of the municipality. A one-sample, complex organization t-test was selected. In the next stage, which had a qualitative approach, a semi-structured interview was conducted with 18 experts who were selected by the snowball method, and the initial model of managers' competencies appropriate to any complexity was obtained. In the fourth stage, which had a quantitative approach, a questionnaire was designed based on the initial model and distributed among 5 experts by the Delphi method and after performing three round trip steps, the modified model was obtained. In the second phase of the research, which aimed to validate the modified model and had a quantitative approach, a questionnaire was designed based on the modified model. and distributed among 15 organizational experts, including municipal managers with at least a master's degree and a history of more than twenty-five years, and by calculating the relative content validity coefficient, the final model of managers' competence was developed for any complexity. Manuscript profile
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        25 - Identifying factors affecting the professional development of school principals based on futures study approach
        هادي براتي
        The purpose of this study was identifying factors affecting the professional development of school principal’s futures study approach. This research, based on the purpose, following the applied research and based on the nature of the research, is an explanation that has More
        The purpose of this study was identifying factors affecting the professional development of school principal’s futures study approach. This research, based on the purpose, following the applied research and based on the nature of the research, is an explanation that has done by the combined method and sequential explanatory design. In this study using purposive sampling method (18 people) and were studied The views and perspectives of the managers of the education staff of South Khorasan province in relation to the factors affecting the future professional development of school managers. Then, for the confirmation of the dimensions specified in the research, a researcher-made questionnaire was distributed among 201 principals and deputies of secondary schools in South Khorasan province. The validity of the measurement tool has confirmed in the qualitative part using the coders' agreement method and in the quantitative part through convergent and divergent validity. In addition, the reliability of the researcher-made questionnaire has evaluated based on three criteria: factor load coefficients, Cronbach's alpha (0.81) and combined reliability (0.87) using PLS software. To test the research questions, MAXQDA10 software and PLS3 software were used. The results of the qualitative part of the research showed 39 basic themes, 6 organizing themes and 3 comprehensive themes. The results of the quantitative part of the research showed that the factors affecting the professional development of schools in the future could be classified form of three dimensions (individual, organizational and environmental) and 6 components (managerial, communication, behavioral, psychological, religious, environmental and contextual factors) and 39 indicators. The most important dimension came out to be organizational, which has a more effective role in explaining the professional development of secondary education managers in South Khorasan province. Therefore; based on the findings of this study, in order to planning for improving professional development of managers in the future, the first step; must consider the organizational components Manuscript profile
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        26 - Designing the competency model of training managers of higher education centers with a professional skills approach (Case study: Islamic Azad University, Mashhad Branch)
        Atefe Razavi elham  fariborzi Mahmood Ghorbani
        Introduction: Since higher education centers and universities are among the large and complex organizations that are more specialized and efficient than the other human resources organizations in providing and manpower training, they have a special sensitivity. Also, c More
        Introduction: Since higher education centers and universities are among the large and complex organizations that are more specialized and efficient than the other human resources organizations in providing and manpower training, they have a special sensitivity. Also, considering that human development in line with coordination and harmony with the great changes of society, is the main task of the higher education system, this requires universities to have the necessary qualifications of educational administrators (Ismaili et al., 1397). The purpose of this study was to design a competency model for training managers of higher education centers to apply professional skills Methods: This study was conducted in an applied type and in a combined method of exploratory mixed type (qualitative-quantitative). Expert concurrence was used to determine the dimensions of competency components and professional skills based on theoretical foundations. Findings: Six dimensions for professional skills, which include: 1. Technical, human, 3. Perceptual, 4. Communication, 5. Cartesian skills, 6. Innovative skills. Managerial skills 3. Organizational factors 4. Entrepreneurial competence 5. Business competence 6. Leadership 7. Decision making 8. Collaboration. Explain and predict. Professionals are 75% effective in training competitors. Conclusion: The results showed that higher education centers in order to achieve these categories step by step and gradually according to a roadmap and long-term strategic plan and in order to implement it, it is necessary to formulate an action plan. It helps. Manuscript profile
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        27 - Clustering Iranian Gas Industry Managers and Ranking Their Competencies via the EFQM Excellence Model-based Evaluation with an Artificial Intelligence Approach
        Ali reza Zamanian Majid Jahangirfard Farshad Hajalian
        This study attempted to lay the ground for linking human resources data based on the results of the organizational excellence model for about 51 parent and subsidiary companies of the National Iranian Gas Company using artificial intelligence (AI) and machine learning m More
        This study attempted to lay the ground for linking human resources data based on the results of the organizational excellence model for about 51 parent and subsidiary companies of the National Iranian Gas Company using artificial intelligence (AI) and machine learning methods. The goal was to present a model for clustering chief organizational managers based on the companies’ evaluation using the European Foundation for Quality Management (EFQM)-based excellence model. The unique characteristic of this method is that it is formed based on the actual performance and output of successful organizations, headed by successful managers and leaders. Accordingly, a performance-based excellence model can be achieved in the future. The outcomes of model evaluation for 2017, 2018, and 2019 for 51 companies affiliated with the National Iranian Gas Company were first clustered. Clustering was performed for 3776 pieces of data via AI-based methods, and coding was done in Python. This applied study aimed to design and develop a novel method for discovering the experts and scientifically classifying the organization’s human resources based on credible data. It also aimed to integrate novel scientific domains of AI, including clustering, to pave the ground for human resources research. In the applied dimension, the results were used in organizational planning and decision-making to generate a tool whereby the future managerial performance of the organization and staff can be predicted based on appropriate human resources data. Finally, a ranking is presented based on the competency gap by using Fisher discriminant ratio (FDR). Manuscript profile
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        28 - Identifying and Explaining the Competencies of the Managers of Entrepreneurial Universities with an Organizational Learning Approach (Case Study: Azad Universities of Khorasan Razavi)
        Fatemeh Toosi Elham  Fariborzi Mahmood Ghorbani
        The aim of this study was to identify and explain the competencies of entrepreneurial university managers in the framework of qualitative approach and content analysis. The statistical population consisted of 20experts in the field of entrepreneurship education or activ More
        The aim of this study was to identify and explain the competencies of entrepreneurial university managers in the framework of qualitative approach and content analysis. The statistical population consisted of 20experts in the field of entrepreneurship education or active members in entrepreneurship centers. Delphi questionnaire, dimensions and components were compiled based on the consensus of experts. The questionnaire was distributed among the statistical community. Entrepreneurial University and the number of 11 dimensions and 11 components for the organizational learning variable were obtained. Finally, after the end of the third year, the conceptual model of the research included 22 dimensions and 34 components for the entrepreneurial university variable and 6 dimensions and 6components for the organizational learning variable that formed the final questionnaire.Managers of entrepreneurial universities in the behavioral dimension of entrepreneurial university and in the components of managers with teamwork skills, manager There are creative and innovative, managers with the spirit of adaptation to the environment, managers with the spirit of risk-taking and innovative and creative faculty members. Behavioral dimension in entrepreneurial university from the point of view of experts: 1. Managers with the spirit of extraversion and adaptation to the environment 2.Kartimi encouragement in the university 3. Managers with a spirit of risk-taking 4. Managers with teamwork skills 5. Managers with a spirit of creativity and innovation 6. Managers with the characteristics of innovative people. In terms of prioritizing the components of the behavioral dimension in organizational learning according to experts: 1. Encourage members to work in a team. Manuscript profile
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        29 - Designing and explaining the competency model of managers with the aim of creating a competitive advantage in the organization
        esmaeil abdolali ozhan karimi سعید  عبدالمنافی Berouz Lari Semnani
        The main purpose of this study is to present a model of managers' competencies to create a competitive advantage in the organization and this research is a combination and the qualitative part is exploratory and the quantitative part is descriptive-survey and the qualit More
        The main purpose of this study is to present a model of managers' competencies to create a competitive advantage in the organization and this research is a combination and the qualitative part is exploratory and the quantitative part is descriptive-survey and the qualitative data is collected through semi-structured interviews of 20 managers, experts and faculty members by purposeful and judgmental sampling method until theoretical saturation and To check the reliability of qualitative data, a sample of texts was given to another expert for coding and his coding results were compared with the researcher's coding. There was about 86% agreement between the two codings. In the quantitative part, research data were collected through a researcher-made questionnaire from 322 samples based on the Cochran method determined from the statistical population of the research, which included managers of industrial and manufacturing companies in Qazvin province. The results of the reliability of the questionnaire show that the calculated Cronbach's alpha coefficients in all cases is greater than 0.7. The research model is based on qualitative findings including the categories of individual competence with 30 concepts, interpersonal competence with 15 concepts, managerial competence with 18 concepts, professional competence of managers with 18 concepts, and the category of competitive advantage with 15 concepts identified and determined using Structural equations have been fitted and tested. Based on the results of the research, managers' competencies in the categories of individual and interpersonal, managerial and professional competencies of managers with specific concepts and sub-categories of each category are identified and their effects on the competitive advantage category are examined separately. The results show that they have a significant effect on competitive advantage in the organization. Manuscript profile
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        30 - Designing a professional development model for managers with a data-based approach: Qualitative research in education
        younes sahranavard nashtifan Salahedin ebrahimi Bahman Gholami سیامند مولودی
        The educational system is the basis for intellectual growth and development and the basis for the maturity and realization of human capacities, and education managers must be professionally developed to carry out this mission successfully, because a large part of the co More
        The educational system is the basis for intellectual growth and development and the basis for the maturity and realization of human capacities, and education managers must be professionally developed to carry out this mission successfully, because a large part of the complexity and sensitivity of the educational system. It refers to the behavior of managers and the success of the organization in achieving organizational goals and missions depends on the existence of competent and competent managers; Therefore, the present study was designed to develop a model for the professional development of education managers. To conduct the research, a qualitative approach with grand theory method was used. The study population was all experts, professors and senior managers in the field of human resources in education who were interviewed using purposive sampling with 21 experts. The research tool was a semi-structured interview. Open, axial and selective coding methods were used to analyze the qualitative findings. The results showed that "Development of cognitive-leadership-management skills and development of professional ethics" as key categories, "Professional development planning, organizational talent, educational and learning opportunities and self-development "As causal conditions", "networking, guidance, facilities and resources and career path management" as strategies, categories of "organizational values and culture, group of managers and working conditions" as a platform, "organizational factors, Learning-Improvement-Development Atmosphere and Barriers and Involvement of Managers were introduced as intervening conditions and succession can have consequences for individual and organizational development in education and positive extra-organizational effects for society. Manuscript profile
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        31 - Identifying the causal factors affecting the training of entrepreneur-oriented human resources from the perspective of managers and educational policy makers
        hadi barati hamideh jalili
        Entrepreneurship and enterprising behavior as subject fields and frames of understanding can only happen concurrent with a transformation of the universities from ivory tower into entrepreneurial university. Therefore; the institutions of higher education and the univer More
        Entrepreneurship and enterprising behavior as subject fields and frames of understanding can only happen concurrent with a transformation of the universities from ivory tower into entrepreneurial university. Therefore; the institutions of higher education and the universities in particular play a highly central part in the innovative and entrepreneurial process. Identifying the causal factors affecting the training of entrepreneur-oriented human resources from the perspective of managers and educational policy makers. This research, based on the purpose, following the applied research that has done by the qualitative method. The participants study included all experts and activists in the field of entrepreneurship and policy-making in the field of human resources at Farhangian University in the academic year of 2019-2020, that by using purposive sampling method, 19 people were selected as participants. To collect the data, a semi-structured interview used.The validity of the measurement tool has confirmed through Coders agreement. The results of the research showed that the causal factors affecting the training of entrepreneur-oriented human resources from the perspective of managers and educational policy makers could be classified form of 3 components (Management, tangible and intangible resources, and strategies) and 56 indicators. The most important factors affecting the training of entrepreneur-oriented human resources are: institutionalization of the entrepreneurship debate; Improving the career path system and succession planning; Strengthen teamwork spirit; Strengthen strategic vision and transformational leadership; tangible and intangible support and Use of new generations of education. Manuscript profile
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        32 - The Role of Critical Success Factors in Empowering Managers (Case Study: Isfahan Municipality Contracting Companies)
        reihanehalsadat hashemi ahmadreza shekarchizadeh Mohammad shekarchian khouzestani
        Capable human source is one of the important components of organizations entering the complex areas.On the other hand, capable employees are the result of the presence of skilled management. Although several factors play role in managers' empowerment. Examining the comm More
        Capable human source is one of the important components of organizations entering the complex areas.On the other hand, capable employees are the result of the presence of skilled management. Although several factors play role in managers' empowerment. Examining the common ground of these factors identifies and reveals the vital factors of success in empowering managers. Empowerment is considered as one of the useful tools to improve the quality of employees and increase organizational effectiveness.Therefore, considering the importance of managers' empowerment, the present study was conducted to identify the critical success factors in empowering managers of Isfahan Municipality contracting companies. The present study is an applied research which has been done by descriptive (survey) method. Its statistical population included the managers of Isfahan Municipality contracting companies and the sample size was estimated to be 120 people using Cochran's formula. The data collection tool in this study was a researcher made Delphi questionnaire. To analyze the data, SPSS software and descriptive statistics indicators as well as one sample t-test were used. The critical success factors have an effect on empowering the managers of Isfahan Municipality contracting companies and play a role above the average (4.179). The results of this study showed that six factors: Motivation, education, managerial skills, focus on human resource development, awareness raising and analytical thinking, play a vital role in the success of empowering managers.The role of these factors was confirmed at a higher than average level in empowering the managers of these companies.the managers of these companies Manuscript profile
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        33 - Provide a model for nurturing and developing the competencies of international marketing managers in free trade zones
        Farzaneh  Zare Mehrjerdi
        Given the central role of international marketing in the development and success of free trade zones, international marketing managers must have special skills and competencies. The present study aimed to provide a design model and accreditation model for international More
        Given the central role of international marketing in the development and success of free trade zones, international marketing managers must have special skills and competencies. The present study aimed to provide a design model and accreditation model for international marketing managers in free trade zones. The present study is an applied-developmental research that has been done by heuristic mixed method. It is also a cross-sectional survey in terms of data collection method and time period. The statistical population of the quality sector includes 23 managers of free trade zones. In a small part, the views of 186 international marketing managers of free trade zones have been used. Data collection tools are semi-structured interview and researcher-made questionnaire. The content analysis method and partial least squares were used to analyze the data. The results show that the competencies of international marketing managers include knowledge, skills, personal characteristics, ability and credibility. Skills competencies include professional skills and interpersonal skills. Knowledge competence includes specialized knowledge, general knowledge and international knowledge. Creditworthiness is divided into two categories: public credit and professional credit. Ability competence includes managerial, marketing and emotional ability. Finally, personal competencies also include moral, personality, and professional characteristics. moral, personality, and and professional characteristics. Manuscript profile
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        34 - Personal development plan (PDP) Model for primary school Managers
        hamid rahimian morteza badri morteza taheri abas abaspoor
        The purpose of this study was to identify the process of personal development in order to provide a model of personal development program for primary school principals. The main framework of the research is qualitative and semi-structured interview tools were used to c More
        The purpose of this study was to identify the process of personal development in order to provide a model of personal development program for primary school principals. The main framework of the research is qualitative and semi-structured interview tools were used to collect data. The research method is qualitative in terms of the nature of the data and applied in terms of purpose. The research participants consisted of professors and management specialists and managers and experts of the education system after theoretical saturation of 22 people who were selected by purposive sampling. Data analysis was performed using thematic analysis technique. The results indicate the identification of 6 main steps as a process for the model of individual development plan of primary school principals including drawing the desired situation, analyzing the current situation, analyzing the gap between the two situations, determining needs and goals, actions and activities of the development plan and Evaluation, feedback and recording of development program results. Also, the prerequisites for the personal development program of primary school principals, the effective factors of the program (individual, organizational and environmental), the requirements (skills, abilities, knowledge and attitude) of the development program, and the strategies of this program in the form of components. Some were identified. Based on the research findings, adopting a practical approach and mechanism to design and implement an individual development plan is inevitable and it is suggested that the research model be used as a tool for this purpose. Manuscript profile
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        35 - Designing a core competency model for Iranian gas industry managers based on the results of EFQM by artificial intelligence method
        Ali reza Zamanian Majid Jahangirfard Farshad Haj alian
        The success of organizations in achieving strategic goals is highly dependent on how the managers of that organization perform, and this success is more directly related to the selection and appointment of competent and knowledgeable managers at the top of the organizat More
        The success of organizations in achieving strategic goals is highly dependent on how the managers of that organization perform, and this success is more directly related to the selection and appointment of competent and knowledgeable managers at the top of the organizational pyramid. Competency-based management is a strong approach to developing and maintaining the organization's human capital in the long run, and competency models are a useful tool for identifying and developing the knowledge, skills and abilities needed by managers. In general, competency is a set of knowledge, skills, attitudes, abilities, interests and personality traits that enable employees to perform job-related activities effectively and perform job performance as expected or beyond expectations. Do." In accordance with the competencies defined in the evaluation center of the managers of the National Iranian Gas Company and according to the nature of trainable competencies, three categories of communication competencies, managerial and leadership competencies, cognitive and one category of untrained personality competencies have been defined. In this article, we have tried to achieve a set of core competencies in the field of competencies of gas industry managers, which has been achieved based on the performance of managers in organizational excellence. These core competencies are the beacon of the organization in achieving strategic goals and can be purposefully effective in the shortest time and with the least cost in the development process of the managers of the organization. Manuscript profile
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        36 - Providing an e-learning pattern for Tejarat Bank managers
        Seyede zahra sadat Kiyaei fatemeh hamidi far baharak shirzad kebria
        The purpose of this research is to provide an e-learning pattern for Tejarat Bank managers. This research is qualitative and quantitative (exploratory mix) in terms of applied purpose, in terms of how to collect data. The sample size in the qualitative to theoretical sa More
        The purpose of this research is to provide an e-learning pattern for Tejarat Bank managers. This research is qualitative and quantitative (exploratory mix) in terms of applied purpose, in terms of how to collect data. The sample size in the qualitative to theoretical saturation section was 21 people and in the quantitative section according to Morgan table from the 300 managers of Tejarat Bank headquarters in the five districts of Tehran, 169 people were selected and distributed by stratified random sampling questionnaire. The researcher-made questionnaire in the form of 6 dimensions of paradigm model consisted of 19 components and 147 indicators. In order to identify and confirm the measurement factors, the validity of the questionnaire was tested separately for each dimension by first-order confirmation factor analysis (dimensions consisting of two components) and second-order (dimensions consisting of more than two components). The results show that confirmatory factor analysis confirmed the quantitative results of the Strauss and Corbin Foundation data model to a large extent and the e-learning model of Tejarat Bank managers with 6 dimensions, 19 components and 134 indicators was obtained. Including cultural readiness, technical readiness, educational readiness, environmental readiness; Causal factors include human factors, educational structure and policies, management; Interfering factors include individual approaches, managerial approaches; Strategies included educational approaches, pedagogical and andragogical approaches, educational assessment and evaluation, ease of access, targeted educational quality, innovation and creativity, integrated management and finally the consequences included educational success and meritocracy, foresight, increasing effectiveness and improving organizational performance. Manuscript profile
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        37 - 4th generation industry; Develop a professional competency model for quality managers
        roya shakeri
        The purpose of this study is to identify the competencies required by quality management professionals to comply with the requirements of industry 4. The researcher has tried to examine the expected changes in industry 4 from four aspects; Identify the factory (people a More
        The purpose of this study is to identify the competencies required by quality management professionals to comply with the requirements of industry 4. The researcher has tried to examine the expected changes in industry 4 from four aspects; Identify the factory (people and process), business, product and customers, technical, methodological, social and personal competencies of quality specialists to enter the industry. This is a qualitative study and with the method of content analysis, semi-structured interviews conducted with sixteen quality managers and human resource managers of companies receiving different levels of excellence in manufacturing in 1400, analysis and basic themes. Organizing themes and themes were identified. The findings show that quality professionals need technical competence to interpret big data related to processes to make strategic decisions, use digital technologies, and be aware of data security risk. Methodological competencies will be required to use the data to identify the source of problems, access to reliable learning resources, and the ability to use new tools to effectively solve complex problems. Social competencies in inter-organizational communication, communication with suppliers and customers on new shared virtual platforms, along with the ability to maintain tacit and explicit knowledge in a decentralized environment that requires leadership ability to make decisions, will be essential. . Ability to perform job duties in flexible workplaces at flexible times, as well as adaptation to frequent work-related changes are among the personal competencies required.. Manuscript profile
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        38 - Presenting a model for developing the coaching competencies of the education managers of the 22 districts of the mayor of Tehran
        nasim madahi afsaneh zamani moghadam Parivash Jaafari
        The purpose of this study is to provide a model for developing the coaching competencies of education managers in 22 districts of Tehran Municipality. Due to the nature of the subject, this research is descriptive and survey type. The tools used in this study are open i More
        The purpose of this study is to provide a model for developing the coaching competencies of education managers in 22 districts of Tehran Municipality. Due to the nature of the subject, this research is descriptive and survey type. The tools used in this study are open interviews and a structured questionnaire. In order to collect information, Delphi interview was conducted with 30 national coaching experts using purposive sampling method. Then, the final model was distributed among 210 managers and education officials of Tehran Municipality using a questionnaire and was evaluated more extensively using structural equations in Amos24 software and validation factor analysis. Based on the results, the variables of coaching action competencies, behavioral-coaching competence, coach-executive competence and coach-monitoring competence were identified as variable dimensions of coaching competency development in Tehran Municipality education managers. The dimensions of the competitor's competencies are: individual and strategic analysis, setting strategic goals and developing operational plans. Transformational leadership, trust, active listening and strong questioning as components of the coach's behavioral competence, empowerment, development and encouragement and guidance in the performance as components of the coach's executive competence, as well as positive monitoring, negative monitoring and feedback as components The coach's ability to monitor was recognized. Manuscript profile
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        39 - Identifying The Dimensions and Components of an Effective Education System for Elementary School Managers
        Zahra  Taghyzade Ghavam Hamideh Reshadatjoo Rasol Davodi
        The high capacities of the educational system in developing the potential abilities of the employees could bring about greater credit and value at both individual and social levels which reinforces the mental powers of human beings. This study mainly seeks to identify t More
        The high capacities of the educational system in developing the potential abilities of the employees could bring about greater credit and value at both individual and social levels which reinforces the mental powers of human beings. This study mainly seeks to identify the dimensions and components of the effective education system for the managers of the elementary school in Tehran. The present study was of a qualitative type based on the grounded theory (self-emergence). The statistical population included experts in the field of educational sciences and educational management, who were selected purposefully through snowball sampling method. Next, 30 experts and practitioners in the field of education were interviewed through semi-structured interviews until reaching the point of theoretical saturation and maximum information. In order to analyze the data, the open, axial and selective coding method was used using MAXQDA software. The resulting data were proposed in the form of a conceptual model as follows: causal conditions (leadership and policy making, management structure), main category (effective training), contextual conditions (executive management), intervening conditions (executive requirements), strategies (educational design, educational planning) and outcome (evaluation and monitoring), which as dimensions of effective education play an important role in fulfilling the mission of school administrators. Finally, based on the findings and results, guidelines for the implementation of the program are recommended. Manuscript profile
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        40 - Principles and Standards of Professional Ethics of Educational Managers: A Mixed-Method Study
        hamid falahi rasoul saedi
        This study seeks to investigate and discover the principles and standards of professional ethics for educational managers along with the related challenges. The research approach was quantitative-qualitative (mixed method). The statistical population in the qualitative More
        This study seeks to investigate and discover the principles and standards of professional ethics for educational managers along with the related challenges. The research approach was quantitative-qualitative (mixed method). The statistical population in the qualitative phase included the principals of boys' high schools in one district of Sanandaj (Iran). Consequently, 8 individuals were selected as the study sample using the purposeful sampling method and phenomenological strategy. The study data were collected through conducting interviews including open-ended questions. The findings revealed: a) the concepts of professional ethics that educational managers adhere to with regard to the specific regulations of a profession, religious principles and values, and social norms; b) principles such as self-management, having a vision, professional capabilities, respect, commitment, and responsibility in the job; c) challenges such as structural challenges (lack of comprehensive standard, contradiction between administrative regulations, centralized management, ambiguity of goals) and individual challenges (passivity, limited visions). In order to collect the data, interviews were conducted with managers to obtain their views toward principles and standards of professional ethics, and they were asked if they adhere to these principles. Next, the data obtained from interviews were compiled and implemented in the form of a researcher-made questionnaire which was divided into two aspects: occupational principles and the other pedagogical principles. In the quantitative phase, the community (n=283) included all the teachers, assistants, and principals of boys' high schools in one district of Sanandaj. Using convenience sampling method, 163 individuals were selected as the study sample. Confirmatory factor analysis, one-sample t-test, and Friedman's test were used for data analysis. Finally, according to the results of the one-sample t-test, higher than average level of commitment was reported for managers. Also, the researcher-made questionnaire. Additionally, the results obtained through the questionnaire confirmed the results of the interviews. Manuscript profile
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        41 - A Competency Development Model for Managers of Tehran Municipality: A Mixed Approach
        Vahid Alamdari Mohammadnaghi Imani Jalil  Younesi Borujeni Asghar Sharifi
        Designing the competency model is one of the approaches that have been suggested for improving the adaptability of modern organizations with ongoing changes in the work environment. A defined model could offer an ideal ground for those seeking higher positions and more More
        Designing the competency model is one of the approaches that have been suggested for improving the adaptability of modern organizations with ongoing changes in the work environment. A defined model could offer an ideal ground for those seeking higher positions and more convenient performance management goals. Also, it could serve as a reliable infrastructure and framework for the integration of human resources processes. In this line, the aim of the study was to design competence development model for Tehran municipality managers with a combined approach. This study could be considered as interpretative-affirmative in terms of philosophical foundations, and qualitative-quantitative type, developmental and applied, and inductive-comparative. The statistical population of the research included academic and executive experts in the field of urban management. In the qualitative part, the competences of Tehran municipality managers were identified in two general and specific parts through content analysis. The general competences included: professional ethics, change management, cognitive skills, and data management. The specific competences included: problem solving skills, leadership of people, individual ability, specialized knowledge and skills, communication skills and performance management. In the quantitative phase, through AHP technique, perceptive skill and data management and among specific skills, problem solving skill and leadership of people were proposed as the most important competencies of Tehran municipality managers from the viewpoint of experts. Finally, the development solutions and strategies for each competency were classified by the experts through the identified matrix for managers' development methods. New and reliable approaches such as the recent research could lead to improvement of human resources and serve as a strategic partner, and in this way human resources could be promoted as one of the strategic units of organizations. Manuscript profile
      • Open Access Article

        42 - Presenting a model in order to improve the professional qualification of human resources managers of National Bank of Iran
        Abbasali Samadianbarzaki mahmoud safari Masome Oladian
        The current research is designing a model to improve the professional qualification of human resources managers of the National Bank of Iran. The method of this research is practical in terms of purpose and it was done by mixed-exploratory (qualitative-quantitative) met More
        The current research is designing a model to improve the professional qualification of human resources managers of the National Bank of Iran. The method of this research is practical in terms of purpose and it was done by mixed-exploratory (qualitative-quantitative) method. The statistical population in the qualitative section included senior managers of human resources and professional academic experts. Data collection was done through semi-structured interviews with 15 people from the statistical population who were selected by purposive sampling. The research data were analyzed based on the qualitative analysis process during open, central and selective triple coding through MaxQuda 2020 software. The statistical population in the quantitative part includes the managers, employees and experts of the Human Resources Unit of the National Bank of Iran. Data collection was done through a researcher-made questionnaire from among 291 members of the statistical population who were selected by random sampling. The analysis of the collected data was done in two descriptive and inferential ways through SPSS 16 and Smart PLS software.so results of the qualitative analysis of the professional qualification improvement model of human resource managers with two macro-level dimensions (banking field) including organizational infrastructure components, knowledge management system, development programs in the bank, stakeholders' participation in the design of professional qualifications, organizational attitude in the bank, banking educational strategies It included the components of managers' personality factors, managers' leadership skills, managers' technological knowledge, educational-research skills. Priority and personality factors of managers (with a factor load of 0.775) had the lowest priorityand the micro level) Manuscript profile