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    • List of Articles Coaching

      • Open Access Article

        1 - Studying the Effect of Coaching on Psychological Empowerment of First-Grade Teachers
        علیرضا براتی
        The purpose of this research is to Study the effect of coaching on psychological empowerment of first-grade teachers in Khuzestan province, Saydoon region. This is quantitative research and semi experimental along with pretest-posttest with control group. This research More
        The purpose of this research is to Study the effect of coaching on psychological empowerment of first-grade teachers in Khuzestan province, Saydoon region. This is quantitative research and semi experimental along with pretest-posttest with control group. This research has practical aim. From 40 teachers of first grade, 28 people (17men, 11women) have been selected based on volunteer’s subjects as a sample. They have been divided randomly to one control group and experimental group. Data was collected through questionnaire. The used tool was Spritzer Psychological empowerment questionnaire with 0.86 reliability. Coaching administered through contacting with experimental group and presenting a package of education during 3 months. Data analysis was done through descriptive statistics (mean, standard deviation) and inferential statistics, t- test by means. Research results showed that the average of psychological empowerment and its dimensions in the post-test of experimental group was significantly different from the post-test. So coaching makes psychological empowerment among teachers. Manuscript profile
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        2 - E-Coaching: Web-based Innovation
        Ebrahim Rajabpour مهدی افخمی اردکانی عزیزه حسینی اقبال
        The emergence of information and communication technologies (ICT), especially the Internet, has created a new concept in human resource management, which is called electronic coaching or e-coaching. According to the numerous advantages of e-coaching, the aim of this stu More
        The emergence of information and communication technologies (ICT), especially the Internet, has created a new concept in human resource management, which is called electronic coaching or e-coaching. According to the numerous advantages of e-coaching, the aim of this study is to provide an e-coaching model for IT service providers companies by applying comparative study and measuring the factors related to acceptance of the provided model. The population consists of 258 coaches in the field of information technology in Tehran, which has led to 104 fully answered questionnaires. For validity, the opinions of faculty members and experts in the field were examined. The reliability of the questionnaire also was measured by Cronbach's alpha, led to the ratio between 0.74 and 0.91 for various factors. For data analysis, structural equation modeling, descriptive statistics and inferential statistics (analysis of variance (ANOVA) and t-test) were used. The results showed that the relative advantage, complexity, visibility, individual innovation, gender, age, education, computer skills and perceptual barriers predict the process of e- coaching acceptance Manuscript profile
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        3 - The Barriers of Effective Managerial Coaching When Facing Employees' Unsatisfactory Performance in a Data Center Services Unit
        Golnoosh Sharifan Seyyed Babak Alavi
        The purpose of this research was identifying the barriers of effective managerial coaching and their mechanisms of influence when "a manager faces the employee's unsatisfactory performance" in a data center services unit. The research was carried out using the grounded More
        The purpose of this research was identifying the barriers of effective managerial coaching and their mechanisms of influence when "a manager faces the employee's unsatisfactory performance" in a data center services unit. The research was carried out using the grounded theory strategy. Data was collected through semi-structured interviews with eighteen people comprising eight managers and ten employees, using theoretical sampling. Five barriers were identified one of which is a contextual characteristic of data center industry and its influence on coaching in that industry was not studied before. Two other barriers were not identified in previous studies either. The core category of the identified barriers is that sometimes the manger or the employee, ignore the unsatisfactory performance situation as a coaching situation. The mechanisms of influence of barriers were not found in the literature but in this study, three mechanisms were identified. First, they prevent manager from coaching behavior. Second, they prevent employee’s learning despite manager’s coaching behavior. Third, they weaken the employee-manager work relationship despite manager’s coaching behavior. Three solutions are suggested to data center service providers. First, employees and managers can take the situations of unsatisfactory performance as an appropriate opportunity for coaching by enhancement of their self awareness and mindfulness such that they consciously recognize the suitable moments for coaching. The organization should also promote the supportive approach of managers when they react to the employee’s unsatisfactory performance. Second, the human resource specialists and managers should help the employees develop required non-technical competencies. Third, the human resource specialists should help the managers learn how to motivate their employees and mechanisms of employee motivation for learning should be designed in the organization. Manuscript profile
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        4 - Human Capital Development by Coaching Approach: Specific Business Coaches’ Competencies
        Mohammad Azizi Ali Ghodarzi
        In recent years, there is growing acceptance of need for educational reform and changes in learning to meet the challenges of business. This study aimed to identify specific competencies of business coaching. The population of this research are specific business coaches More
        In recent years, there is growing acceptance of need for educational reform and changes in learning to meet the challenges of business. This study aimed to identify specific competencies of business coaching. The population of this research are specific business coaches working in the ministry of industry, mine and trade that from 231 of samples necessary information was collected. The results showed that indicators such as " deep experience in the field of business", "experience and familiarity with the challenges and help entrepreneurs in bottlenecks and problems", aligning the expertise and experience of the players in the field of activity and needs of entrepreneurs or business owners "component alignment with the business," business information appropriate scope of students' knowledge of transforming ideas into business' financial information and understanding of the business ", "Introduction to the facility on businesses' component business knowledge, "in-depth knowledge of the needs and expectations of customers or target market", knowledge of methods are the most important special competencies for coaches. Manuscript profile
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        5 - A Model of Performance Coaching Competency for Supervisors and Managers(Case: NIOc))
        Ali Sotudeh Parivash Jaafari Amir hosein Mohammad davoudi
        The aim of the present research is to put forward a model for Performance Coaching Competency regarding supervisors and managers in NIOC. This research is a heuristic inquiry with a pragmatic purpose wherein we have utilized the qualitative and quantitative data collect More
        The aim of the present research is to put forward a model for Performance Coaching Competency regarding supervisors and managers in NIOC. This research is a heuristic inquiry with a pragmatic purpose wherein we have utilized the qualitative and quantitative data collection and analysis approaches .Data analysis strategy in qualitative inquiry comprises literature content analysis, interview and Delphi survey questionnaires analyses, Moreover, purposive sampling is applied in qualitative research inquiries. The sample size, in literature based upon data saturation and semi-structured interview, were 12 subjects and in Delphi method were 20 subjects of experts, people in charge, and managers familiar with performance coaching in NIOC. The questionnaires face validity was obtained via pilot implementation, the interview reliability via Double-coded Agreement Coefficient .The sample size, in ANP Method were 20 subjects of experts. Key concepts in the literature and semi-structured interviews were primarily extracted and then combined into 16 components on common grounds. Delphi questionnaires in two stages and then ANP questionnaire were made and implemented respectively. The literature data and the interview analyses were done inductively via MAXQDA software, Delphi Questionnaires via SPSS, ANP Questionnaire via MATLAB (for measuring the weight and importance of the dimensions and indicators) and Super Decision (for investigating the relation between dimensions and indicators and their mutual influence). Data analyses resulted in recommending a model for performance coaching which comprises 15 components and 56 indicators in three dimensions, namely: individual, organizational, and managerial; while expressing the ranking among indicators and their internal influence. Manuscript profile
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        6 - Explaining the Multilevel Model of Consequences of Organizational Coaching
        Shadi Jaldani Faraj Allah Rahimi Reza Salehi
        Aim: This study investigates the impact of organizational coaching on cynicism and job performance with a multilevel approach. Methods: The research method is descriptive-survey. The statistical population of this study included all employees of petrochemical companies More
        Aim: This study investigates the impact of organizational coaching on cynicism and job performance with a multilevel approach. Methods: The research method is descriptive-survey. The statistical population of this study included all employees of petrochemical companies in Mahshahr Special Economic Zone. Through a sample size formula in limited societies, 245 people were randomly selected from 18 companies and questionnaires were distributed among these employees. Smart PLS software and HLM software were used for data analysis. At the individual level, the results showed that cynicism had a significant negative effect on job performance. Results: The results of multilevel analysis showed that coaching at the organizational level had a significant and negative effect on organizational cynicism at the individual level and a positive and significant effect on job performance. In this study, the moderating role of Multilevel coaching on the relationship between cynicism and job performance was confirmed. Conclusion: It seems that organizational coaching and strengthening it in the organization reduces organizational pessimism and improves employee job performance. Manuscript profile
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        7 - Identifying the behavioral dimensions and components of entrepreneurial coaches
        Mohammad Azizi hamid hosseinlo yousef vakili
        Objective: Today's business community needs entrepreneurship coaches more than anything else. Entrepreneurial coaches encourage entrepreneurs to turn their strategic vision into action. This research aims to identify the components of entrepreneurial coaches in small an More
        Objective: Today's business community needs entrepreneurship coaches more than anything else. Entrepreneurial coaches encourage entrepreneurs to turn their strategic vision into action. This research aims to identify the components of entrepreneurial coaches in small and medium businesses of the pharmaceutical industry. Method: Developmental-applied research method and qualitative data collection were used. In order to identify the components of entrepreneurial coaches in small and medium businesses, 16 experienced and knowledgeable experts in the field of coaching who were selected in a purposeful manner and specifically from the snowball technique. Open and central coding has been used to analyze the data. Results: The analysis of the findings showed that the factors and components of entrepreneurial coaches in small and medium businesses consist of three factors: knowledge and skills of coaching, psychological characteristics and actions of entrepreneurial coaches. Manuscript profile
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        8 - identifying the critical success factors for coaching in organizations with a meta-synthesis approach: providing a model
        Sajad Gharloghi Abasalt Khorasani Gholamreza Shams Moorkani Behrooz Ghelichlee
        The purpose of this study is to identify the key factors of coaching success in the organization. This study also provides a comprehensive model for coaching success factors.This study was conducted in the framework of a qualitative approach meta-synthesis methode with More
        The purpose of this study is to identify the key factors of coaching success in the organization. This study also provides a comprehensive model for coaching success factors.This study was conducted in the framework of a qualitative approach meta-synthesis methode with the seven-step approach of Sandolowski and Barso (2009). The study population of the present study includes all Persian and English researches and studies published in the field of coaching between 2000 and 2020. In this regard, keywords related to the purpose of the research were searched. Then, the obtained articles and documents were examined using purposive sampling method, according to the acceptance criteria. Finally, 25 articles that met the inclusion criteria were studied. They were analyzed using three-step coding method (open, axial, selective). The reliability of the codings was confirmed using the kappa agreement coefficient in SPSS software with a value of 0.75 and to evaluate the validity of the study, the findings were provided to two qualitative research experts. Based on the results of data analysis, 129 open codes were identified, which were classified into 6 categories and 23 sub-categories, which include professional coaching competency (perceptual skills, communication skills, technical skills, knowledge And experience, personality and moral characteristics, professional credibility), cochee conditions and characteristics (desire and motivation, personal characteristics, commitment and responsibility, cognitive skills, knowledge and competency, organizational position), Coaching process (planning and organizing, evaluation methods), relationship quality (relationship level, cooperation and agreement, mutual respect and trust, professional learning), organizational context (support of top managers, organizational culture, structural And strategic factors) and external context (cultural factors, environmental factors). Manuscript profile
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        9 - Identify Mechanisms and Barriers to Employing Coaching for Managers' Succession (Case Study: Khorasan Razavi Relief Committee)
        Farzad Mashhadi Davood Ghorooneh
        The present study examines the process of employing coaching to replace managers in the General Office of the Khorasan Razavi Relief Committee. The research approach has been qualitative and the case study method has been used for this purpose. Data collection tools inc More
        The present study examines the process of employing coaching to replace managers in the General Office of the Khorasan Razavi Relief Committee. The research approach has been qualitative and the case study method has been used for this purpose. Data collection tools included semi-structured interviews with twelve managers and heads of the organization as well as analysis of organizational documents. In order to analyze the data, the coding method was used in two stages of open and axial coding. The results of data analysis indicate that coaching can provide a substitute for managers through mechanisms. The main mechanisms are: on-the-job learning, improving problem-solving skills, providing growth opportunities, foresight, delegation, rotation and career advancement, and risk-taking opportunities. The results of this study also show that the process of applying coaching in the organization has faced structural, legal, financial, cultural and individual challenges. Manuscript profile
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        10 - Designing a coaching model for operational managers of Persian Gulf Petrochemical Company in order to motivate human resources
        Hajat  hajizadeh Foad Makvandi Ghanbar Amirnejad
        Contemporary organizations operate in an increasingly complex and changing environment. Therefore, they are seeking a new approach in management and leadership to meet the needs of employees and organizations to thrive in today's highly dynamic environment. Coaching of More
        Contemporary organizations operate in an increasingly complex and changing environment. Therefore, they are seeking a new approach in management and leadership to meet the needs of employees and organizations to thrive in today's highly dynamic environment. Coaching of managers is defined as a strategy for human resource development and is a dynamic process that improves job performance.The present study was aimed to design a coaching model for operational managers of the Persian Gulf Petrochemical Company for motivating human resources. The statistical population of the study included 18 experts of senior managers and human resource managers of the Persian Gulf Petrochemical Company, faculty, or university teachers. In this qualitative study, from the foundation data strategy and saturation sampling method was used and the interviews were coded using maxqda software. The results indicated that out of 805 extracted concepts, 145 basic codes were identified in 23 categories including communication, strategy, and objectives of the organization, legal requirements, human resource motivation, organizational training, empowerment, teamwork, succession planning, organizational agility, job satisfaction, organizational structure, human resource management performance, organizational culture, participatory management, talent management, knowledge management, coaching, skills, and competencies of managers, service compensation system, job characteristics, staff features, organizational characteristics, and learning. Manuscript profile
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        11 - Barriers and Challenges of Managers Coaching Success in the Petrochemical Industry
        Akbar Hassanpoor Yusuf Vakili Saeed Jaafari Nia Raha Farhadi
        The purpose of the current study is to identify barriers and challenges of managers coaching success in the petrochemical industry for which mixed methodology is utilized. In the qualitative section, Clarke and Braun’s (2006) thematic analysis was used to extract the in More
        The purpose of the current study is to identify barriers and challenges of managers coaching success in the petrochemical industry for which mixed methodology is utilized. In the qualitative section, Clarke and Braun’s (2006) thematic analysis was used to extract the indicators of such barriers; it means that by studying current studies in this regard, basic, organizing and pervasive barriers were coded. Ultimately, a 40 – item questionnaire was obtained by using thematic analysis while the third-order factor analysis with partial lease squares approach was utilized to test the questionnaire. The research population consists of 167 petrochemical managers, deputies, and heads of whom 116 were selected by using the Cochran formula and simple random sampling method while the SMART PLS software package was used to analyze data. The third-order factor analysis findings indicated weakness in communicative and problem-solving skills. Weakness in feedback providing skills, improper managerial style, lack of setting pragmatic goals and obliging to them, improper coach’s behavior and vision, coachee’s propensity to commanding style, lack of trust to coaches, lack of coachee’s motivation, improper organizational culture and unawareness, structural weakness and lack of senior managers’ support, improper HR supportive systems and lack of supports by natural culture can be seen as the barriers on managers coaching success in the petrochemical industry. Additionally, findings indicate that barriers related to coach (0.91), intra-organizational barriers (0.81), inter-organizational barriers (0.68) and barriers related to coachee (0.55) have the highest and lowest impact on managers coaching success respectively. The final result is that the barriers to managers coaching success-tested model enjoys proper validity and reliability and can be used in the petrochemical industry. Manuscript profile
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        12 - Designing a Hybrid Model Based on Mick McFuzzy Approaches and Network Analysis Process to Evaluate the Indicators of Coaching Competencies in Tejarat Bank
        Seyedeh Zobeideh Falaki Kolori Sirous Tadbiri Ali Reza Afsharnejad Maryam Majidi
        by using coaching skills. However, there is no research or literature on which of the factors of coaching competencies will provide the greatest improvement in individual and organizational performance for these organizations, especially banks. The present study, which More
        by using coaching skills. However, there is no research or literature on which of the factors of coaching competencies will provide the greatest improvement in individual and organizational performance for these organizations, especially banks. The present study, which is an applied development in terms of purpose or orientation, in order to meet this challenge, comprehensively and systematically all the indicators that are effective in the field of coaching competencies through documentary study and using fuzzy Delphi method and Opinion of 10 experts Identifying and using interpretive structural modeling / Mick McFuzzy approach to regulate and direct the complexity of relationships between indicators and network analysis process method to identify indicators that improve performance in the field The coaching skills they bring to Tejarat Bank were exploited. The results showed that the "coaching mindset" cluster is more important and influential in the coaching competency indicators in Tejarat Bank than the other clusters and the "long-term performance enthusiasm" index. Manuscript profile
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        13 - Determining Performance Coaching Indices and Developing a Coaching Model for Managers in the Petrochemical Industry
        Omid Ali Mashodi Hassan Darzian Rostami Hadi Zeraatpisheh
        The present study aimed to develop a model for performance coaching indices for public relations managers of petrochemical companies in the South Pars region. This applied study used exploratory content analysis to form categories including dimensions, components, and b More
        The present study aimed to develop a model for performance coaching indices for public relations managers of petrochemical companies in the South Pars region. This applied study used exploratory content analysis to form categories including dimensions, components, and behavioral indices. A mixed-methods approach was used for data collection and analysis. In the qualitative phase, data were collected via interviews with experts in the field of coaching. The data collected in the qualitative phase were analyzed using content analysis of texts, interviews, and questionnaires with a Delphi approach. In the quantitative phase, data were collected via surveys with the network pairwise comparison questionnaire and the standard ACHIEVE performance measurement questionnaire. Twenty experts were recruited for the qualitative phase and 160 public relations managers for the quantitative phase. The results of the research showed that experts agreed on three individual, social, and organizational dimensions by consensus. Experts agreed on the indices obtained from the review of literature and interviews, which included eight individual indices, six social indices, and five organizational indices. Organizational dimension had the highest effect on performance management with a path coefficient of 4.6, followed by the individual dimension with a path coefficient of 2.55, and the social dimension with a path coefficient of 2.46. Based on path coefficient analysis in structural equations, the priority of indices (path coefficient) in the individual dimension was as follows: behavior and character (9.36), media literacy (2.33), cognitive intelligence and empowerment (7.25), personality (5.19), and accountability (8.9). The priority of indices for the social dimension was as follows: communication skills (4.28), status and position (3.26), participation (2.24), dynamism (5.19), altruism (3.17), and team planning (1.14). The obtained indices were tested for their relationship with performance components based on the ACHIEVE model. The test results showed that the path coefficients of individual, social and organizational dimensions on performance management were 0.190, 0.267, and 0.397, respectively. This means that the factors have a positive and significant effect on performance management and the developed model is approved. Manuscript profile
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        14 - Presenting a model for developing the coaching competencies of the education managers of the 22 districts of the mayor of Tehran
        nasim madahi afsaneh zamani moghadam Parivash Jaafari
        The purpose of this study is to provide a model for developing the coaching competencies of education managers in 22 districts of Tehran Municipality. Due to the nature of the subject, this research is descriptive and survey type. The tools used in this study are open i More
        The purpose of this study is to provide a model for developing the coaching competencies of education managers in 22 districts of Tehran Municipality. Due to the nature of the subject, this research is descriptive and survey type. The tools used in this study are open interviews and a structured questionnaire. In order to collect information, Delphi interview was conducted with 30 national coaching experts using purposive sampling method. Then, the final model was distributed among 210 managers and education officials of Tehran Municipality using a questionnaire and was evaluated more extensively using structural equations in Amos24 software and validation factor analysis. Based on the results, the variables of coaching action competencies, behavioral-coaching competence, coach-executive competence and coach-monitoring competence were identified as variable dimensions of coaching competency development in Tehran Municipality education managers. The dimensions of the competitor's competencies are: individual and strategic analysis, setting strategic goals and developing operational plans. Transformational leadership, trust, active listening and strong questioning as components of the coach's behavioral competence, empowerment, development and encouragement and guidance in the performance as components of the coach's executive competence, as well as positive monitoring, negative monitoring and feedback as components The coach's ability to monitor was recognized. Manuscript profile
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        15 - A Model of Reverse Coaching in Start-up Businesses through Improving Human Resources Skill Gap
        maryam javanmard Seyed Najmeddin mousavi Mohammad Hakkak Amir Houshang Nazaripour
        In today's era, human resources are an integral part of various organizations, businesses and industries on their way toward their goals. With the advent of growing start-up and online businesses, competition in this field have increased and there is a need for such bus More
        In today's era, human resources are an integral part of various organizations, businesses and industries on their way toward their goals. With the advent of growing start-up and online businesses, competition in this field have increased and there is a need for such businesses to adapt, harmonize and synchronize employees with the latest level of skills, innovations and technologies available internationally. This seeks to fill in the employees’ skill gap. And reverse coaching is one of the potential tools provided to speed up and facilitate it. In the same line, this article aims to present a model of reverse coaching in start-up businesses with the approach of improving the skill gap of human resources. In terms of the research approach, the qualitative method, especially the foundational data theory method, was used. First, the researcher prepared an interview protocol based on the dimensions and components obtained from the theoretical foundations and background of the research, and then through the data theory method of the foundation, 15 managers, entrepreneurs and owners of start-up businesses were interviewed. These 15 individuals were selected purposefully until reaching theoretical saturation. The results of the research showed that the causal variables fall into two main categories, including managerial and organizational arrangements. Background variables include two categories of information and communication infrastructure development and strategic analysis of the business space. The key variables include the categories of coaching, improving the skill gap; intervening variables include the category of positive stimuli, controlling stimuli and negative stimuli; strategic variables include individual creativity, extending justice and negation of discrimination, participation-oriented in the organization and organizational knowledge management, and outcome variables include arming creative employees, being equipped with efficient and safe systems, and becoming a learning organization. Manuscript profile