In the last decades, a range of diverse strategies for the development of human resources have been applied by leading organizations. As the human resources experts discuss, one of the prominent tools for this purpose is mentoring programs. In addition, technological de
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In the last decades, a range of diverse strategies for the development of human resources have been applied by leading organizations. As the human resources experts discuss, one of the prominent tools for this purpose is mentoring programs. In addition, technological developments in organizational environments have doubled the significance of focusing on to online guidance. The aim of the present research was to present the framework of the online guidance educational model, based on knowledge sharing, for the training of key jobs in the country's rail transport industry. This research was qualitative and was conducted based on the paradigm of interpretivism and the framework of the educational model was designed using meta-synthesis method and qualitative case study. By exploring the relevant global studies, 26 selected articles that were consistent with the accepted criteria were analyzed using the meta-synthesis method after the quality assessment steps. In the next step, in a case study, interviews were conducted with 30 experts in the field of the country's railway industry who were selected by the purposeful sampling method. Then, the themes resulting from the meta-synthesis method and the themes of the interviews were analyzed and summarized. The results of meta-synthesis and case study indicated that the components of organizational culture, financial resources and budget, evaluation and control, support and support, communication, human resources, planning, organizational structure, environmental conditions, information and communication technologies are among the main dimensions of the guidance education model. Also, each of these components includes sub-components that affect online guidance. Therefore, it can be concluded that attending to the identified components along with its sub-components might play an important role in the implementation of online guidance with regard to the knowledge sharing for the training of employees who work in key jobs in the country's rail transportation industry.
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