Designing a framework for educational online mentoring based on knowledge sharing for key occupations in the transportation industry
Subject Areas :
abdulah
afshar
1
ghasem
salimi
2
rahmatallah
marzooghi
3
mehdi
mohammadi
4
Maryam
Shafiei Sarvestani
5
Keywords: Online mentoring, knowledge sharing, transportation industry,
Abstract :
In recent decades, various strategies for the development of human capital have been proposed by leading organizations. One of the best tools from the point of view of human resource specialists for this is the mentoring program. In addition, technological changes in organizational environments have doubled the importance of paying attention to online mentoring. The purpose of the present research was to provide a framework for educational online mentoring based on knowledge sharing for key occupations in the transportation industry. The current research is qualitative and based on the interpretive paradigm, which was designed using the method of meta-synthesis and qualitative case study. In the beginning, 23 articles were selected using the meta- synthesis method and after the stages of quality assessment, which were in accordance with the accepted standards, were examined. In the next stage, in the case study, using the method of purposive sampling, interviews were conducted with 30 people who were experts in the field of transportation industry. Then the articles obtained from the method of meta- synthesis and the articles of the interviews were analyzed and summarized. The results of the meta- synthesis and case study showed that the components of organizational culture, financial and budget resources, evaluation and control, support, communication, human resources, planning, organizational structure, environmental conditions, information and communication technologies are the dimensions of the original model of educational online mentoring. Also, each of these components includes sub-components that define the effectiveness of writing.
1) Lyu, J. C., Afolabi, A., White, J. S., & Ling, P. M. (2022). Perceptions and Aspirations Toward Peer Mentoring in Social Media–Based Electronic Cigarette Cessation Interventions for Adolescents and Young Adults: Focus Group Study. JMIR Formative Research, 6(12), e42538.
2) Church-Duplessis, Veronique(2020). E-mentoring: Key Topic Overview, Canadian Mentoring Partnership, May 2020 Version 1.0.
3) de Janasz, Suzanne C., and Veronica M. Godshalk. (2013), "The role of e-mentoring in protégés’ learning and satisfaction." Group & Organization Management 38.6: 743-774.
4) Kaufman, M. R., Levine, D., Casella, A., & DuBois, D. L. (2021). E-Mentoring to address youth health: a systematic review. Adolescent Research Review, 1-16.
5) Alzoubi, M. O. (2021). Exploring the relationships among tacit knowledge sharing, communities of practice and employees’ abilities: The case of KADDB in Jordan. International Journal of Organizational Analysis.
6) Alves, R. B., & Pinheiro, P. (2022). Factors Influencing Tacit Knowledge Sharing in Research Groups in Higher Education Institutions. Administrative Sciences, 12(3), 89.
7) Haran, Vidya V., and Anand Jeyaraj (2019), "Organizational e-mentoring and learning: An exploratory study." Information Resources Management Journal (IRMJ) 32.1: 58-72.
8) Tanis, H., & Barker, I. (2017). E-mentoring at a distance: An approach to support professional development in workplaces. Turkish Online Journal of Distance Education, 18(3), 135-155.
9) Short, T., Cameron, R., Morrison, A., Piip, J., & Ebrahimi, M. (2014). Mentoring and coaching: a literature review for the rail industry.
10) De Janasz, S. & Godshalk, V.M. (2013). The Role of E-Mentoring in Protégés Learning & Satisfaction. Group and Organization Management, 38(6), 743-774.
11) Single, P. B., & Single, R. M. (2005). E-mentoring for social equity: Review of research to inform program development. Mentoring & Tutoring, 13, 301–320.
12) Rowland, K.N. (2012). E-mentoring: An Innovative Twist to Traditional Mentoring. Journal of Technology Management and Innovation, 7(1), 1-8.
13) Headlam-Wells, J., Gosland, J. & Craig, J. (2005). There's Magic in the Web: E-Mentoring for Women's Career Development. Career Development International, 10(6/7), 444-459.
14) Bullock, T. & Ferrier-Kerr, J. (2014). The Potential of E-Coaching and E-Mentoring. New Zealand Journal of Teachers’ Work, 11(1), 77-92.
15) DiRenzo, M. S., Linnehan, F., Shao, P., & Rosenberg, W. L. (2010). A moderated mediation model of e-mentor¬ing. Journal of Vocational Behavior, 76, 292–305.
16) Cox, E. (2005). For Better, For Worse: The Matching Process in Formal Mentoring Schemes. Mentoring and Tutoring, 13(3), 403-414.
17) Zhang, D., Zhao, L., Zhou, L. & Nunamaker, J.F. (2004). Can E-Learning Replace Classroom Learning? Communications of the ACM, 47(5), 75-79.
18) De Janasz, S. & Godshalk, V.M. (2013). The Role of E-Mentoring in Protégés Learning & Satisfaction. Group and Organization Management, 38(6), 743-774.
19) Rockwell, B. V., Leck, J. D., & Elliott, C. J. (2013). Can E-Mentoring Take the "Gender" out of Mentoring? Journal of Psychosocial Research on Cyberspace, 7(2), 2-5.
20) Homitz, D.H. & Berge, Z.L. (2008). Using E-Mentoring to Sustain Distance Training and Education. The Learning Organization, 15(4), 326-335.
21) Ragins, B. R., Cotton, J. L., & Miller, J. S. (2000). Marginal mentoring: The effects of type of mentor, quality of relationship, and program design on work and career attitudes. Academy of Management Journal, 43, 1177-1194.
22) Eby, L. T., & McManus, S. E. (2004). The protégé role in negative mentoring experiences. Journal of Vocational Behavior, 65, 255-275.
23) Grima, Francois; Paille, Pascal; Mejia, Jorge H. & Prudhomme, Lionel. (2014). Exploring the benefits of mentoring activities for the mentor. Career Development International, Vol. 19, No. 4, pp 469-490.
24) Naweed, Anjum & Ambrosetti, Angelina. (2015). mentoring in the rail context: the influence of training, style, and practice. Journal of Workplace Learning, Vol. 27, Iss 1, pp. 3-18.
25) Neely, Andrea Rae, Cotton, John L. and Neely Anthony David (2017). E-mentoring: A Model and Review of the Literature, Transactions on Human-Computer Interaction, Volume 9 Issue 3 pp. 220 – 242.
26) Russell, C. A & Francis, Y (2018). Evaluation of the YMI Cornerstone Mentoring Program: Role in Supporting Engagement in School & Learning. Policy Studies Associates, Inc.
27) Okolie, U. C., Nwajiuba, C. A., Binuomote, M. O., Ehiobuche, C., Igu, N. C. N., & Ajoke, O. S. (2020). Career training with mentoring programs in higher education: facilitating career development and employability of graduates. Education+ Training.
28) Tinoco-Giraldo, H., Torrecilla Sanchez, E. M., & García-Peñalvo, F. J. (2020). E-mentoring in higher education: a structured literature review and implications for future research. Sustainability, 12(11), 4344.
29) Eisner, S. (2015). Onboarding the faculty: A model for win-win mentoring. American Journal of Business Education (AJBE), 8(1), 7-22.
30) Bagnoli, L., & Estache, A. (2019). Mentoring labor market integration of migrants: Policy insights from a survey of mentoring theory and practice. ECARES.
31) Haran, V. V., & Jeyaraj, A. (2019). Organizational e-mentoring and learning: An exploratory study. Information Resources Management Journal (IRMJ), 32(1), 58-72.
32) Salimi, G., Mohammadi, M., & Hosseini, N. (2017). Presenting a framework for effective e-mentoring relationships in medical sciences: a meta-synthesis method. Interdisciplinary Journal of Virtual Learning in Medical Sciences, 8(4).
33) Tanis, H., & Barker, I. (2017). E-mentoring at a distance: An approach to support professional development in workplaces. Turkish Online Journal of Distance Education, 18(3), 135-155.
34) Oosthuizen, N., & Perks, S. (2017). A framework of the factors necessary for effective online mentoring as an e-learning tool. In Global Business and Technology Association Nineteenth Annual International Conference: Readings Book (pp. 739-747).
35) Kizildag, S., & Adnan, M. (2017, October). Main Components of Blended Mentoring Programmes for English Language Instructors to Teach Online: a Content Analysis. In Conference proceedings. ICT for language learning (p. 337). libreriauniversitaria. it Edizioni.
36) Leppisaari I, Tenhunen M-L (2007) e-Mentoroinnin mahdollisuudet ja haasteet yritysten henkilo¨sto¨nkehitta¨misessa¨. In: Saari S, Varis T (eds) Ammatillinen kasvu—professional growth. Tampereen yliopisto, RCVE and OKKA-sa¨a¨tio¨ . Keuruu, pp 211–223.
37) Single, P. B., & Single, R. M. (2005). E‐mentoring for social equity: review of research to inform program development. Mentoring & Tutoring: Partnership in Learning, 13(2), 301-320.
38) Headlam-Wells, J., Gosland, J., & Craig, J. (2006). Beyond the organisation: The design and management of E-mentoring systems. International Journal of Information Management, 26(5), 372-385.
39) Kuperminc, G. P. (2016). National Mentoring Resource Center Model Review.
40) DiRenzo, M. S., Linnehan, F., Shao, P., & Rosenberg, W. L. (2010). A moderated mediation model of e-mentoring. Journal of Vocational Behavior, 76(2), 292-305.
41) Graves, S. M., Abbitt, J., Klett, M. D., & Wang, C. (2009). A mentoring model for interactive online learning in support of a technology innovation challenge grant. Journal of Computing in Teacher Education, 26(1), 5-16.
42) Bierema, L. L., & Hill, J. R. (2005). Virtual mentoring and HRD. Advances in Developing Human Resources, 7(4), 556-568.