This research has been done with the aim of studying pathology of in-service training courses for OTC group employees, according to the “CIPP” model. It is an applied research and in terms of data collection, it’s among the survey research. For studying pathology of in-
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This research has been done with the aim of studying pathology of in-service training courses for OTC group employees, according to the “CIPP” model. It is an applied research and in terms of data collection, it’s among the survey research. For studying pathology of in-service training courses according “CIPP” model, various studies have examined and components that experts had expected a greater emphasis on, have been chosen. Thus, four aspects are measured using a researcher-made questionnaire: context, input, process and output. The study population included all OTC group employees who have participated in 1393 in-service training courses, that their total number are 1770 persons and the sample is 317 persons, using Morgan (sampling) method. To analyze the data, descriptive statistics, including frequency percent, the mean and standard deviation and inferential statistics including Chi-Squared Test, Umann Whitney, Kruskal-Wallis were used. Research results suggest that the quality of in-service training courses in four dimensions of CIPP evaluation model in context, input, process and output may have caused the participants to provide satisfaction.
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