Implementing Performance Management System (PMS) is seen as a main concern of enterprises. According to research findings, near to 70 per cent of enterprises’ evolutionary programmes, such as: Strategic Planning, Knowledge Management, Performance Management, and Total Q
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Implementing Performance Management System (PMS) is seen as a main concern of enterprises. According to research findings, near to 70 per cent of enterprises’ evolutionary programmes, such as: Strategic Planning, Knowledge Management, Performance Management, and Total Quality Management (TQM), have been failed due to a lack of enough motivational factors. Therefore, it is important to identify and trigger motivational factors of enterprises in order to decrease the failure rate of their evolutionary programmes. PMS as one of these evolutional programmes needs to be aggravated by the relevant motivational factors; and therefore, the current study seeks to identify these motivators in Iranian large enterprises. Further to identifying these motivators, the current study explores the interdependencies amongst the motivators in order to weigh their importance as well. Semi-structured interviews and Interactive Management (IM) as two qualitative research methods were used to explore the ideas of PMS experts in six Iranian large enterprises. All of the interviews and IM sessions have been transcribed and coded in three stages, using Strauss’s open coding process. Idea Writing, Nominative Group Technique (NGT), and Interpretive Structural modeling (ISM) were also used in the process of gathering and analyzing data in IM stage of this research. According to the findings of the current study, the most important motivators of Iranian large enterprises to implement PMS in their businesses are: working in a competitive environment, willingness of their leaders to make an evolution in their working processes, making sure of achieving their goals, matching between the enterprises and their employees’ goals, performance evaluation and adjusting their employees compensation system based on this evaluation, and finally, willingness to being recognized by their performance. Further to identifying the most important motivators of Iranian large enterprises in implementing PMS, the final model draw by ISM shows that existing a competitive environment is the most influential factor which affects all of the other motivators as well. Moreover, some of the other motivators, such as: performance-based compensation system, performance evaluation, and being recognized by the performance, are seen to mutually affect and interact with each other. The practical and research implications of the findings of the current study are also highlighted and the limitations of the study are discussed.
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