A Model of Empowering Administrative System Employees Based on Components of Organizational Intelligence and Organizational Interpersonal Relationships (A Case Study: Electricity Industry of Sistan and Baluchistan Province, Iran)
Subject Areas :Fatemeh khoshhal 1 * , Alireza sargolzaie 2 , Zahra Vazife 3
1 - PhD student in public administration, Department of Management, Zahedan Branch, Islamic Azad University, Zahedan, Iran.
2 - Assistant Professor, Department of Management, Zahedan Branch, Islamic Azad University, Zahedan, Iran
3 - Assistant Professor, Department of Public Administration, Faculty of Management and Economics, University of Sistan and Baluchistan, Zahedan, Iran.
Keywords: organizational intelligence, employee empowerment, organizational interpersonal relationships, interpretive structural modeling,
Abstract :
Human resource is the main focus of behavior and performance in the organizations, and hence they should concentrate on their human resources in order to achieve more effectiveness and realize their mission and goals. Currently in organizations, new paradigms are based on empowering human capital to take advantage of individual abilities for dealing with uncertain and complex conditions and realize their plans and goals, which could lead to the survival and success of the organization. Considering the significance of the performance of the electricity industry, the purpose of this research was to provide a model of empowering the employees of the administrative system based on the components of organizational intelligence and organizational interpersonal relationships. The research method was applied in terms of nature, was descriptive in terms of data collection, and was a survey in terms of implementation method. The tool for collecting data included a questionnaire. First, the dimensions and indicators of empowerment, organizational intelligence, and organizational interpersonal relations were identified based on library studies and interviews with experts, and then interpretive structural modeling was used to determine and analyze the relationships between dimensions and indicators. The results of the research showed that the performance management index is located at the seventh level, which is the most important index. The foundation of employee empowerment is based on performance management, and in any action to empower employees, enough attention should be paid to the significant effect of this indicator on the macro variables of the organization. Also, the role impact index was placed at the first level, which had the highest dependence.
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