ارائه کارت امتیازی مدیریت منابع انسانی پایدار در شرکت‌های فناوری اطلاعات و ارتباطات دانش‌بنیان ایران
محورهای موضوعی :
سید اکبر نیلی پورطباطبایی
1
(عضو هیات علمی پژوهشگاه شاخص پژوه – دانشگاه اصفهان )
ابراهیم صالحی عمران
2
(دانشگاه مازندران)
سهیلا هاشمی
3
(دانشگاه مازندران)
مائده صداقت
4
(دانشگاه اصفهان)
چکیده مقاله :
منابع انسانی متخصص و ماهر در شرکت‌های فناوری اطلاعات و ارتباطات به عنوان شرکت‌های ارائه دهنده خدمات دانشی و تخصصی، مهم‌ترین منبع و سرمایه سازمانی هستند که جهت بقای بلندمدت سازمانی از اهمیت بسیاری برخوردارند. ورود رویکرد پایداری در مدیریت منابع انسانی با ایجاد تغییرات در شیوه مدیریت منابع انسانی، نقش مهمی در جذب و نگهداشت افراد مستعد و متخصص ایفا می‌کند. هدف این پژوهش کیفی، ارائه کارت امتیازی مدیریت منابع انسانی پایدار بر اساس فرآیندهای مدیریت منابع انسانی بوده است که در شرکت‌های فناوری اطلاعات و ارتباطات دانش‌بنیان ایران انجام گردید. جامعه آماری این پژوهش، صاحب‌نظران و خبرگان داراي زمينه علمي و سابقه مرتبط با موضوع پژوهش در سه شرکت فناوری اطلاعات و ارتباطات دانش‌بنیان ایریسا، همکاران سیستم و مهندسی نرم‌افزار رایورز بودند که این سه شرکت با استفاده از روش نمونه‌گیری موارد مطلوب، جهت مطالعه انتخاب شدند. داده‌های این پژوهش از طریق مصاحبه نیمه ساختار‌یافته با خبرگان گردآوری و با استفاده از تکنیک تحلیل موضوعی تجزیه و تحلیل شدند. از طریق نتایج حاصل از تجزیه و تحلیل داده‌ها، اهداف، معیارهای ارزیابی و پیامدهای حاصل از مدیریت منابع انسانی پایدار در هر یک از کارکردهای مدیریت منابع انسانی (جذب و استخدام، آموزش و توسعه، نگهداشت، جبران خدمت و خروج کارکنان) شناسایی شدند. یافته‌های پژوهش حاضر حاکی از پتانسیل بالای مدیریت منابع انسانی پایدار در بهبود مزیت رقابتی، پایداری سازمانی و افزایش بهره‌وری و ایجاد موقعیت استراتژیک برای سازمان‌ها بوده است.
Specialized and skilled human resources in information and communication technology (ICT) companies are the most significant sources of organizational capital as companies offering knowledge and expertise services, that are also critical for long-term survival of the organizations. Sustainable approach in human resource management (HRM) plays an important role in attracting and retaining talented and specialized individuals through establishing changes in HRM practices. The purpose of this qualitative study was to provide sustainable HRM scorecard based on HRM processes in knowledge-based ICT companies in Iran. The population of this research was the scholars and experts with relevant scientific and research experience in Irisa, System group and Rayvarz software engineering companies. These three companies were selected for the study using intensity sampling. The data was collected through semi-structured interviews with experts and were analyzed using thematic analysis technique. Through the results of data analysis, goals, evaluation criteria and the consequences of sustainable HRM in each of the HRM functions (recruitment, training and development, retention, compensation and turnover) were identifyed. The findings of this study suggested the high potential of sustainable HRM in improved sustainable competitive advantage, organizational sustainability, increased productivity and strategic position for organizations.
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