Studying Challenges of Knowledge Management Maturity with a Strategy-based Approach (Case Study: of Khuzestan Regional Electric Company)
Subject Areas :
Mehdi
Mohammadi
1
hadi
zamani
2
3
jafar
torkzadeh
4
Ghasem
Salimi
5
Keywords: Studying Challenges, Maturity, Knowledge management, Strategy,
Abstract :
The aim of this study was to assess the strategic based approach of knowledge management maturity in Khuzestan Regional Electric Company. The research method was descriptive. The statistical population included 48 experts of this company related to the knowledge management process, because limitation of population, all of them were selected. The research instrument was Kruger's Strategic-Oriented Knowledge Management Maturity Assessment Questionnaire. After calculating the questionnaire validity and reliability, it distributed among population. For data analyzing, SPSS20 software and descriptive statistics including mean and standard deviations, median and minima and maximum were used. It should be noted that for assessing the maturity of each individual strategy-oriented knowledge management phases, comparison of median with second quartile (equivalent to 50%) was used. The results showed from six stages of maturity, four stages included as follows: decision on knowledge management, formulation knowledge management strategies and Implementation of knowledge management strategies. From 97 indexes, 34 indexes were lower than average score that have been reported as inconvenience of company knowledge management. The strategy of the company should be reviewed and knowledge management should be one of the main pillars of the organization's strategy.