شناسایی نقاط قوت و ضعف دوره‌های آموزش الکترونیکی در آموزش منابع انسانی شرکت ملی گاز ایران
محورهای موضوعی : روش های نوین آموزش وتوسعه منابع انسانی
مرضیه دهقانی
1
(دانشگاه تهران)
فرزانه تاری
2
(دانشگاه تهران)
کلید واژه: آموزش¬, الکترونیکی, منابع انسانی, مدل سیستمی هائو و باریچ, پدیدارشناسی,
چکیده مقاله :
هدف از پژوهش حاضر، بررسی نقاط قوت و ضعف برگزاری دوره های آموزش الکترونیکی در آموزش منابع انسانی شرکت ملی گاز ایران بر اساس مدل سیستمی هائو و باریچ است. متناسب با این هدف، طرح پژوهش کیفی و از نوع پدیدارشناسی اتخاذ شد. جامعه آماری این پژوهش، مدیران و متصدیان فنی بخش ستاد شرکت ملی گاز هستند که از این جامعه تعداد10 نفر با استفاده از روش نمونه گیری هدفمند انتخاب شدند و از طریق مصاحبه نیمه ساختاریافته نسبت به جمع-آوری اطلاعات تا دستیابی محقق به اشباع نظری اقدام شد. یافته ها با استفاده از راهبرد هفت مرحله ای کلایزی مورد تجزیه و تحلیل قرار گرفتند. تحلیل عمیق مصاحبه ها به بازنمایی 23 مقوله و تعداد 86 زیرمقوله مرتبط منتج گردید. بر اساس یافته های پژوهش، نقاط قوت برگزاری آموزش الکترونیکی در شرکت ملی گاز ایران شامل رضایت و استقبال یادگیرندگان، تخصص علمی اساتید، حمایت مدیران سازمان، تولید محتوای با کیفیت، تدوین بانک جامع سوالات آزمون و برخورداری از روش اجرا و طراحی روندهای برگزاری آزمون های مجازی است. در خصوص نقاط ضعف مواردی چون عدم آمادگی و تجربه کافی اساتید، ضعف ارتباطات شبکه ای، عدم همه جانبه نگری در تدوین اهداف، غلبه روش سخنرانی در تدریس دوره های مجازی و عدم اطمینان به صحت آزمون های مجازی احصا گردید. در پایان بر لزوم بازاندیشی و تمهید سازوکارهایی مناسب برای کاهش اثرات تهدیدهای احتمالی و ارتقای شرایط مثبت تاکید و به برخی پیشنهادهای کاربردی اشاره شده است
The purpose of this study is to investigate Strengths and Weaknesses of E-Learning courses in human resources education of Iranian National Gas Company based on the systemic model of Hao and Borich. Parallel to this aim, a qualitative research design of the phenomenological type was selected. The statistical society of this research includes the managers and technicians of the headquarter section of the Iranian National Gas Company, out of which 10 people were selected by purposeful sampling. Then, the researcher attempted to collect data through semi-structured interviews to reach theoretical saturation. The data were then analyzed by the Collaizi’s seven-step method. Deep analysis of the interviews revealed 23 related categories and 86 sub-categories. Based on the findings of the study, the strengths of administering electronic education in the Iranian National Gas Company include learners’ satisfactionnd willingness, scientific expertise of professors, the support from organization’s managers, production of high-quality context, compiling a comprehensive collection of exam questions, having a good method of administration and good design of virtual exam administration processes. As for the weak points, the resulted items included unpreparedness and insufficient expertise of professors, weakness of network connections, incomprehensive outlook in compilation of purposes, domination of lecturing method in teaching of virtual courses, and untrustworthiness of the precision of virtual exams. In the end, reevaluation and provision of appropriate mechanisms to mitigate the effects of potential threats and promote positive situations is emphasized and a few applicable recommendations have been provided.
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