Identifying the Factors Affecting Establishment of a Knowledge Management System (Case Study of Hormozgan Social Security Organization)
Subject Areas :
Reza Baranimashahrani
1
,
Mehdi Bagheri
2
*
,
payam paslari
3
1 - PhD student, Management, Faculty of Humanities, Islamic Azad University, Qeshm, Iran.
2 - Associate Professor, PhD in Public Administration, Faculty of Humanities, Islamic Azad University of Bandar Abbas, Bandar Abbas, Iran
3 - Assistant Professor, Management, Faculty of Humanities, Bandar Abbas Islamic Azad University, Bandar Abbas, Iran.
Keywords: knowledge management system, social security organization, Hormozgan province.,
Abstract :
The aim of the present study was to identify the factors affecting the establishment of a knowledge management system in the Hormozgan Province Social Security Organization. This study was quantitative in nature, non-experimental in terms of the amount of control of variables, and applied in terms of its purpose. In the first step, in order to identify, various scientific sources were studied, including books, articles, and existing reputable scientific databases, as well as interviews with some experienced and prominent experts. After determining the factors affecting the establishment of a knowledge management system, a questionnaire was designed with the aim of measuring the options based on a five-point scale. The statistical population of this study, which was conducted using a survey method, was the employees of the Hormozgan Province Social Security Administration. The sample size was determined using random sampling and the Cochran formula to be 150 individuals. In order to analyze the data, descriptive statistics were used, and at the level of inferential statistics, Bartlett's test, factor analysis, correlation coefficient and matrix, and chi-square test were used. The research findings showed that the categories of "participatory management, professional competence of employees, organization's mission and government support" were considered as causal conditions, the categories of "information and management systems, strategy and leadership, purposeful forgetting, competitive atmosphere and technology infrastructure" were considered as background conditions, the categories of "organizational structure, organizational participation, organizational vision, degree of delegation and supervision and control" were considered as intervening conditions, the categories of "reverse engineering, education and training, design of training courses and employee empowerment" were considered as strategies, and 6 categories (strengthening self-regulation skills, strengthening job motivation, increasing organizational commitment, flexibility in communication, entrepreneurship and innovation, improving organizational performance) were considered as consequences of establishing a knowledge management system in the Social Security Organization.
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